History
The Wireless team will be optimising configuration parameters on the remaining Network Functions on the US East site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes. The number of components in DC2 necessitates 2 separate maintenance windows to cover all nodes.
This would affect users connected in North, Central and South America as well as the Caribbean.
The Wireless team will be optimising configuration parameters on the remaining Network Functions on the US East site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in North, Central and South America as well as the Caribbean.
The Wireless team will be optimising configuration parameters on the remaining Network Functions on the Australian site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in Australia, NewZealand and countries in Asia Pacific.
The Wireless team will be optimising configuration parameters on the remaining Network Functions on the US Central site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in North America only.
The Wireless team will be optimising configuration parameters on Network Functions on the Australian site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in Australia, NewZealand and countries in Asia Pacific.
The Wireless team will be optimising configuration parameters on Network Functions on the US Central site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in North America only.
The Wireless team will be optimising configuration parameters on Network Functions on the US East site. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last for more than 5 minutes.
This would affect users connected in North, Central and South America as well as the Caribbean.
We continue to monitor following the earlier mitigation. Services remain stable and no new reports of impact have been received. A final update will follow once resolution is confirmed.
This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.
Maintenance has completed
This incident has been resolved. All services are operating normally
Maintenance has completed
Maintenance has completed
We identified and mitigated a capacity issue in the backend service that manages telephony tokens and client SDK credentials. This caused intermittent HTTP 503 responses for some credential-related API requests.
After increasing service capacity and resource allocation, the service remained stable throughout the monitoring period. We will continue reviewing capacity settings to help prevent recurrence.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Following a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region.
We apologise for the disruption and appreciate your patience.
After monitoring of the initial fixes implemented to resolve the issue, we have not seen any recurrences of the problem. We are marking this as resolved but will continue to monitor.
Maintenance has completed
Maintenance has completed
Maintenance has completed
The issue affecting MMS delivery reports to T-Mobile has been resolved.
MMS delivery reports are now processing as expected.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Service restored
Our engineers have implemented a fix that seems to have resolved the issues. We're currently monitoring our services.
Maintenance has completed
Maintenance has completed
Maintenance has completed
SMS and MMS delays resolved downstream with T-Mobile.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
The record processing laag has been reduced to normal levels.
Service Restored.
Services Restored
Maintenance has completed
Maintenance has completed
Service has been operating normally. This incident remained open due to an automation/workflow oversight and is now being formally closed.
Maintenance has completed
Maintenance has completed
Maintenance has completed
This issue was resolved on Jun 24th, 2026 at 09:15 AM CST
Maintenance has completed
Maintenance has completed
Maintenance has completed
The site has recovered and all services are operational.
The site has recovered and all services are operational.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
This maintenance was completed as scheduled.
This was completed yesterday, during the maintenance window, without any known issue.
This was completed, as scheduled, without any known issue.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Engineers released a fix on Friday 22 May and affected customers confirmed SSO login was resolved.
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The issue has finally been resolved.
This incident has been resolved.
Maintenance has completed
This issue is now resolved.
The scheduled maintenance has been completed.
This incident has been resolved.
Maintenance has completed
This incident has been resolved.
We think the impact is over.
The scheduled maintenance has been completed.
Telnyx will be performing planned maintenance on our wireless network infrastructure.
During this maintenance, wireless SIMs may experience a short interruption while reconnecting to the mobile network. The expected impact for an affected SIM is a brief loss of connectivity, typically under 5 minutes.
SIMs connecting in the USA on IMSI 5 are NOT impacted.
Affected services may include wireless data connectivity and new session establishment. Existing sessions may continue normally, but sessions that need to re-register during the maintenance window may briefly drop and reconnect automatically.
No customer action is required. Telnyx engineers will monitor the migration throughout the window.
The impact from the issue seems to be over.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
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