History
This issue has been mitigated at this time and is being monitored by our team.
Maintenance has completed
Maintenance has started
We've completed the TLS certificate change at sip.telnyx.com.au servers.
For sip.telnyx.ca, we've completed the certificate change at only one of the two proxy servers (sip-anycast2.telnyx.ca, 64.16.250.13).
The primary server (at sip-anycast1.telnyx.ca, 192.76.120.31) has not been changed; we're postponing this until Wednesday 9th September (next week) to give some customers a few more days to review and update TLS configurations.
Please note that the existing TLS certificate for sip.telnyx.ca is due to expire on 12th September, so we'll still complete the renewal before the expiry.
Maintenance has completed
Maintenance has completed
Maintenance has completed
We have applied a fix and are seeing significant improvement in delivery delays for outbound messages. We are monitoring to confirm the issue is fully resolved.
Maintenance has completed
Issue was resolved
This is resolved
The Wireless team will be applying configuration updates to Network Functions on the US East site. The work includes UPF configuration changes requiring restarts, timer parameter updates, and logging configuration enablement. There will be rolling restarts of some components, which have the potential to cause disruption to active data sessions. These disruptions are not expected to last more than 5 minutes.
This would affect users connected in North, Central and South America as well as the Caribbean.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
This was completed.
This incident has been resolved
Issue was resolved
Maintenance on FR5 is completed
Billing records are being processed normally
This has been resolved since 2026-07-15
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
This incident has been resolved. All services are operating normally
Maintenance has completed
Maintenance has completed
We identified and mitigated a capacity issue in the backend service that manages telephony tokens and client SDK credentials. This caused intermittent HTTP 503 responses for some credential-related API requests.
After increasing service capacity and resource allocation, the service remained stable throughout the monitoring period. We will continue reviewing capacity settings to help prevent recurrence.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Following a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region.
We apologise for the disruption and appreciate your patience.
After monitoring of the initial fixes implemented to resolve the issue, we have not seen any recurrences of the problem. We are marking this as resolved but will continue to monitor.
Maintenance has completed
Maintenance has completed
Maintenance has completed
The issue affecting MMS delivery reports to T-Mobile has been resolved.
MMS delivery reports are now processing as expected.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
SMS and MMS delays resolved downstream with T-Mobile.
Maintenance has completed
Maintenance has completed
Maintenance has completed
Maintenance has completed
The record processing laag has been reduced to normal levels.
Service Restored.
Services Restored
Maintenance has completed
Maintenance has completed
Service has been operating normally. This incident remained open due to an automation/workflow oversight and is now being formally closed.
Maintenance has completed
Maintenance has completed
Maintenance has completed
This issue was resolved on Jun 24th, 2026 at 09:15 AM CST
Maintenance has completed
Maintenance has completed
Maintenance has completed
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