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Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.
Investigating
We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.