All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
Inference Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for Programmable Voice - Voice API Jan 23, 2025 09:30-11:00 UTC
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Posted on Jan 22, 2025 - 11:35 UTC
Past Incidents
Jan 22, 2025
SIP Invite Timeouts for calls routed to Canada servers
Resolved - This incident has been resolved.
Jan 22, 17:04 UTC
Monitoring - The issue started at 17:00 UTC. A fix has been implemented and we are monitoring the results.
Jan 16, 23:32 UTC
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jan 22, 13:38 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Jan 22, 13:23 UTC
Jan 21, 2025
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 21, 09:17 UTC
Wireless Maintenance - Degradation of 4G Services
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 21:00 UTC
Scheduled - Vendor will be conducting a MW that will begin Monday the 20th January 2025 starting at 21:00 UTC and ending 21st January 2025 at 04:00. Brief disruptions in service is expected during the maintenance window, with potential impact on 4G services.
Jan 18, 18:11 UTC
Jan 20, 2025
Issues initiating some Prog. Voice calls in US West
Resolved - This incident has been resolved.
Jan 20, 23:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 23:25 UTC
Investigating - We are currently investigating this issue.
Jan 20, 23:17 UTC
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers across all regions. This exercise is not expected to cause any disruptions.
Action Required: If you experience any issues with completing inbound and outbound during this maintenance window, please report them immediately to Telnyx Support.
Jan 15, 23:05 UTC
Scheduled maintenance for Programmable Voice - Voice API
Completed - The scheduled maintenance has been completed.
Jan 16, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 16, 09:28 UTC
Jan 15, 2025
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jan 15, 19:56 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Jan 15, 19:41 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 15, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:30 UTC
Update - Enter scheduled maintenance deatils here.
Jan 15, 10:29 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: No impact expected.
Action Required: If you experience any proxy authentication issues during this maintenance window, please report them immediately to Telnyx Support.
Jan 15, 10:27 UTC
Scheduled maintenance for Programmable Voice - TeXML
Completed - The scheduled maintenance has been completed.
Jan 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 14, 14:53 UTC
Jan 14, 2025
Scheduled SIP Trunking Signaling Maintenance - EU Region
Completed - The scheduled maintenance has been completed.
Jan 14, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 15:01 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Europe region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 13, 12:00 UTC
Google Signup broken
Resolved - This has been resolved, more details on what exactly triggered the the failure are being investigated.
Jan 14, 17:36 UTC
Investigating - We are currently investigating this issue.
Jan 13, 23:12 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 13, 09:13 UTC
Wireless Fail-over Testing
Completed - The scheduled maintenance has been completed.
Jan 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:01 UTC
Scheduled - The Wireless and Core Network teams we will be performing failover testing at our CH1 site in the US. Please note that while all precautions will be taken, this testing has the potential to disrupt data sessions originating on US mobile networks.
This testing is necessary to validate the redundancy measures in place on core network components at this site.
Jan 9, 13:10 UTC
Degraded Performance of Cloud Storage in the us-east-1 region
Resolved - A fix has been implemented and we are monitoring the results. This happened between 02:56:00 - 03:38:00 UTC.
Jan 14, 02:56 UTC
Jan 13, 2025
Scheduled Maintenances for Wireless Network
Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 12:00 UTC
Update - Enter scheduled maintenance deatils here.
Jan 8, 16:52 UTC
Scheduled - Our Network Engineers will be conducting maintenances on one of our IPX interconnections in Europe. During this time minor disruptions to mobile data services may occur for European subscribers.
Jan 8, 16:06 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Chat Completions API Failures Detected
Resolved - This was a false positive
Jan 10, 16:27 UTC
Investigating - Chat completion requests for open source models are not responding.
Jan 10, 16:05 UTC
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML
Completed - The scheduled maintenance has been completed.
Jan 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 UTC
Update - Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 8, 10:56 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 8, 10:45 UTC
Jan 9, 2025
Scheduled Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Jan 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal
Jan 6, 15:01 UTC
Jan 8, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 6, 14:45 UTC
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