All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
Telephony Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Web Application Operational
TeXML Operational
TeXML Operational
Wireless Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - Service for the sub set of UK numbers has been fully restored as of 19:10 PM UTC. This incident is now resolved.
Nov 26, 19:24 UTC
Update - We are continuing to work diligently with our local partner, who have identified an issue with their routing switch, to resolve the origination failures. A preliminary routing update was applied and we have confirmed some numbers are working again but awaiting full restoration to the sub-set of numbers impacted.
Nov 26, 17:37 UTC
Identified - We're experiencing intermittent inbound call completion issues towards a sub-set of our UK numbers. We're currently working on restoring services and will provide updates on this matter.
Nov 26, 13:49 UTC
Nov 25, 2020
Completed - The scheduled maintenance has been completed.
Nov 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:00 UTC
Scheduled - Customers should expect number searching and ordering to fail for no longer than for 30 seconds. We have reserved a 2 hour maintenance window for set up time and monitoring.
Nov 25, 00:06 UTC
Nov 24, 2020

No incidents reported.

Nov 23, 2020
Completed - Maintenance was completed as planned, without incident.
Nov 23, 10:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 10:01 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP proxy servers are moved between hosts.
Nov 20, 19:50 UTC
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - This maintenance was completed as planned.
Nov 20, 11:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Nov 18, 19:26 UTC
Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 21:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 19, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Nov 18, 19:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:00 UTC
Scheduled - Our Wireless Engineers will be performing maintenance on the Wireless Core in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance.
Nov 17, 21:44 UTC
Nov 18, 2020
Completed - Maintenance was completed as planned.
Nov 18, 19:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 18:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the AU region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Nov 17, 20:50 UTC
Nov 17, 2020
Resolved - This incident has been confirmed resolved and no further delays are observed at this time.
Nov 17, 16:12 UTC
Monitoring - A fix has been implemented and our messaging team confirm that messages in our queues are no being processed with our aggregator. They are continuing to monitor to ensure delays are no longer observed.
Nov 17, 15:43 UTC
Update - Our messaging engineers continue to work with our aggregator at this time to resolve the toll free messaging delay.
Nov 17, 15:15 UTC
Identified - Our messaging engineers have identified the cause for the delay and are working with our aggregator to resolve the issue.
Nov 17, 14:26 UTC
Investigating - Our messaging engineers are currently investigating a delay with our messaging toll free product, where some users are experiencing delays receiving and sending toll free messages through Telnyx. Messages will be queued and delivered as soon as the delay is resolved.
Nov 17, 14:21 UTC