In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 2025 - 14:15 UTC
Scheduled - Maintenance is occurring on the documents service. During this time, documents uploaded before March 2025 may fail to be downloaded. Maintenance will complete Wednesday June 18, at which point all document operations will succeed again.
This impacts: * Documents API * Port orders * Number orders * Invoices
Jun 13, 202514:15 - Jun 18, 202522:00 UTC
Completed -
The scheduled maintenance has been completed.
Jun 13, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:30 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 13, 11:24 UTC
Resolved -
This incident has been resolved.
Jun 12, 18:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 17:06 UTC
Update -
We are continuing to investigate this issue.
Jun 12, 16:14 UTC
Investigating -
Telnyx Cloud Storage operations on buckets in us-east-1 may be intermittently unavailable. We are investigating this issue.
Jun 12, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
Jun 12, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled -
Our downstream vendor will be conducting maintenance on their services.
During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Portugal
Jun 10, 13:23 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:30 UTC
Update -
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:20 UTC
Update -
Enter scheduled maintenance deatils here.
Jun 11, 06:19 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:18 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 UTC
Scheduled -
Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jun 6, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Jun 9, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 UTC
Scheduled -
Due to scheduled maintenance, read/write operations on Telnyx Cloud Storage buckets in us-east-1 region might be intermittently unavailable. This applies only to the buckets stored in us-east-1.
Jun 4, 17:04 UTC
Resolved -
This incident has been resolved.
Jun 9, 10:44 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 9, 09:53 UTC
Update -
AI assistant calling is restored. Transcription is restored. Gather using AI is restored. Storage us-central-1 is still unavailable.
Jun 8, 15:21 UTC
Update -
AI Assistant API and Calling is are restored.
Jun 8, 14:50 UTC
Update -
Storage: us-central-1 unavailable AI assistant API and calling unavailable Call Control API: AI transcription unavailable TeXML: Gather using AI unavailable
Jun 8, 14:23 UTC
Identified -
Telnyx Storage us-central-1 unavailable AI Assistant API and calling unavailable
Jun 8, 14:20 UTC
Resolved -
This incident has been resolved.
Jun 6, 14:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 30, 21:16 UTC
Identified -
We have identified that the data connectivity issue is isolated to the Telus network in Canada when roaming via IMSI1.
Recommended Action: Users are advised to manually switch their devices to an alternative available network, such as Bell, Rogers, or SaskTel, where data services are working as expected.
May 30, 19:54 UTC
Investigating -
We are currently investigating this issue.
May 30, 16:25 UTC
Completed -
The scheduled maintenance has been completed.
Jun 6, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:20 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 6, 08:08 UTC
Completed -
The scheduled maintenance has been completed.
Jun 4, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 10:00 UTC
Update -
Enter scheduled maintenance deatils here.
May 27, 12:52 UTC
Scheduled -
We will be optimising the core IP network infrastructure at our Frankfurt PoP. This may result in a brief (up to 5 minutes) disconnection of active Wireless data sessions. Sessions are expected to re-establish automatically.
May 27, 10:56 UTC
Completed -
Maintenance was completed as planned, without incident.
Jun 3, 11:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 10:00 UTC
Scheduled -
We will be performing upgrades of our Wireguard infrastructure in EU to support continued growth and improve stability. Customers using the Cloud VPN feature including those using Private GWs for Wireless will experience upto a 5 minute drop in the Wireguard connection.
May 29, 13:44 UTC
Completed -
The scheduled maintenance has been completed.
Jun 3, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:40 UTC
Update -
Our Telephony Engineers will perform maintenance on our Programmable Voice, TeXML and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 3, 07:37 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 3, 07:32 UTC
Completed -
The scheduled maintenance has been completed.
Jun 2, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 13:00 UTC
Scheduled -
Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
May 30, 11:39 UTC