zai-org/GLM-5 model unavailable
Monitoring - A fix has been implemented and we are monitoring the results to make sure all is working as expected
Mar 12, 2026 - 13:46 UTC
Investigating - Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
Mar 12, 2026 - 10:36 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Partial Outage
US East Region Partial Outage
US Central Region Partial Outage
US West Region Partial Outage
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
moonshotai/Kimi-K2.5 Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 12, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 12, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 10:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 12, 10:26 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Mar 9, 13:58 UTC
Mar 11, 2026
Wireless API instability
Resolved - This incident has been resolved.
Mar 11, 19:01 UTC
Investigating - We are currently investigating this issue.
Mar 11, 14:22 UTC
me-central-1 (Dubai) region impaired
Resolved - This incident has been resolved.
Mar 11, 18:59 UTC
Investigating - We are currently investigating this issue.
Mar 2, 11:50 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 11, 16:00 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 11, 15:45 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Mar 11, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:30 UTC
Update - Enter scheduled maintenance deatils here.
Mar 10, 16:39 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Mar 10, 16:38 UTC
Wireless Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:30 UTC
Scheduled - The Telnyx Wireless team will be performing an update to components that may result in a brief interruption to:

Data traffic on IMSI1 in Europe, Africa, the Middle East, India, and China.
Data traffic on IMSI2 in all regions.

Any interruption will be limited to 10 minutes at most, and in most cases much less than that. The updates will be performed on a rolling basis to minimise any disruption.
Mar 6, 16:40 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 11, 00:50 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 11, 00:25 UTC
Mar 10, 2026
Intermittent issues affecting Wireless eSIMs management
Resolved - This incident has been resolved.
Mar 10, 17:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 17:05 UTC
Investigating - We are currently investigating this issue. Delete eSIM and purchase eSIM functionalities are affected.
Mar 10, 11:13 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 10, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 09:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 10, 09:33 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 09:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 10, 09:33 UTC
Mar 9, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:10 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 9, 09:04 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Wireless Upgrade (No Interruption)
Completed - The scheduled maintenance has been completed.
Mar 6, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:30 UTC
Scheduled - The Telnyx Wireless team will be performing an upgrade to infrastructure components in Europe. No interruption to traffic is anticipated.
Mar 3, 09:44 UTC
RCS Delivery Issues
Resolved - This incident has been resolved.
Mar 6, 02:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 02:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 01:16 UTC
Update - We are currently investigating an issue with delivery for a subset of RCS agents.

- Outbound messages are accepted downstream but are not being delivered.
- Inbound messages are also not reaching us.
Mar 5, 23:19 UTC
Investigating - We are currently investigating an issue with delivery for a subset of RCS agents. Messages are accepted downstream but are not being delivered.

Inbound remains unaffected.
Mar 5, 22:55 UTC
Mar 5, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 5, 20:28 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 5, 18:21 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 5, 20:26 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 5, 20:01 UTC
Mar 4, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 12:05 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 11:48 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 08:55 UTC
Mar 3, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 3, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 3, 14:01 UTC
Mar 2, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Mar 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Feb 26, 07:32 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Outage for Port In Orders
Resolved - This incident has been resolved.
Feb 27, 17:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 16:42 UTC
Investigating - We are currently investigating this issue.
Feb 27, 15:09 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Feb 27, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 11:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Feb 27, 11:26 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 11:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 27, 11:25 UTC
Feb 26, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Feb 26, 14:34 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Feb 26, 14:33 UTC
← Incident History Powered by Atlassian Statuspage