All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
Inference Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Number Search and Ordering Maintenance Apr 28, 2025 06:00-07:00 UTC

Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Portugal
Posted on Apr 23, 2025 - 13:23 UTC

Voice Services Update - All Regions Apr 29, 2025 06:00-10:00 UTC

Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Posted on Apr 25, 2025 - 14:51 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Apr 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Apr 25, 07:50 UTC
Apr 24, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 24, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 23, 14:28 UTC
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Apr 24, 11:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 09:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Apr 23, 15:26 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Software update of Core wireless component [Proxy] in Sydney
Completed - The scheduled maintenance has been completed.
Apr 22, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 16:00 UTC
Scheduled - As part of our ongoing efforts to enhance network performance and reliability, we will be conducting an upgrade for our IoT Core component in Sydney.

Impact: There may be brief service disruptions for IoT devices. As we already have redundancy in place, we expect there would be minimal impact on the services.

Action Required: No action is required on your part. Your IoT devices will reconnect automatically once the upgrade is complete.
Apr 22, 16:00 UTC
Voice SDK connectivity issues in Europe
Resolved - This incident has been resolved.
Apr 22, 15:36 UTC
Investigating - We are currently investigating this issue.
Apr 22, 12:00 UTC
Apr 21, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 21, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 21, 12:10 UTC
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Apr 21, 14:39 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Apr 21, 14:19 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Prog voice/TeXML impacted in Europe
Resolved - This incident has been resolved via a rollback executed at 12:54pm UTC on April 17th. Affected sites were restarted at 1:45pm UTC and improvement was observed.
Apr 18, 14:00 UTC
Investigating - We are currently investigating this issue.
Apr 17, 11:40 UTC
Apr 17, 2025
Software update of Core wireless component [Proxy] in Sydney
Completed - The scheduled maintenance has been completed.
Apr 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:00 UTC
Scheduled - As part of our ongoing efforts to enhance network performance and reliability, we will be conducting an upgrade for our IoT Core component in Sydney.

Impact: There may be brief service disruptions for IoT devices. As we already have redundancy in place, we expect there would be minimal impact on the services.

Action Required: No action is required on your part. Your IoT devices will reconnect automatically once the upgradation is complete.
Apr 16, 15:52 UTC
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Apr 17, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Apr 17, 07:56 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions

Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 16, 14:46 UTC
Apr 16, 2025
Sporadic latency while listing buckets
Resolved - This incident has been resolved.
Apr 16, 18:47 UTC
Update - We are continuing to investigate this issue.
Apr 16, 16:28 UTC
Update - Intermittent latency is observed in us-central-1 and us-east-1 regions of Telnyx cloud storage. Read/write operations, as well as listing buckets on the user portal, may be temporarily inaccessible. We are actively working on mitigating the issue
Apr 16, 16:17 UTC
Investigating - We are currently investigating this issue.
Apr 16, 15:59 UTC
Homer-app, used to view sip flow is not responding
Resolved - This incident has been resolved.
Apr 16, 18:23 UTC
Investigating - We are currently investigating this issue.
Apr 16, 16:15 UTC
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Apr 15, 16:06 UTC
Some updates made from Mission Control portal or API since 7pm UTC are not being honored by any of the voice services due to a database replication issue
Resolved - This incident has been resolved.
Apr 16, 02:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 22:53 UTC
Update - We are currently investigating this issue.
Apr 15, 22:34 UTC
Investigating - We are currently investigating this issue.
Apr 15, 22:29 UTC
Apr 15, 2025
Emergency maintenance of Wireguard services
Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:15 UTC
Scheduled - Our team will be performing an emergency maintenance on one of the instances of Wireguard services. Service should not be impacted.
Apr 15, 18:11 UTC
Wireless Service Degradation
Resolved - This incident has been resolved.
Apr 15, 10:17 UTC
Update - We are actively investigating the issue; however, there is currently no impact on traffic.
Apr 10, 06:24 UTC
Investigating - We are currently investigating this issue.
Apr 9, 09:22 UTC
Apr 14, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 14, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:45 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 14, 14:30 UTC
Scheduled Maintenance: Cloud Storage in us-central-1
Completed - The scheduled maintenance has been completed.
Apr 14, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 UTC
Update - Cloud Storage will be undergoing a maintenance in us-central-1. Possible intermittent outages, impacting read/write operations. This will only impact the buckets stored in us-central-1.
Apr 10, 17:46 UTC
Scheduled - Cloud Storage will be undergoing a maintenance in us-central-1. Possible intermittent outages, impacting read/write operations. This will only impact the buckets stored in us-central-1.
Apr 10, 17:38 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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