All Systems Operational

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
Telephony Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Web Application Operational
TeXML Operational
TeXML Operational
Wireless Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Scheduled Telephony Engine Maintenance - US Region
Completed - Maintenance completed successfully
Jan 15, 11:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 13, 12:11 UTC
Jan 14, 2021
Scheduled Telephony Engine Maintenance - Canada Region
Completed - Maintenance completed successfully
Jan 14, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the CA region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 13, 12:10 UTC
Jan 13, 2021
Scheduled Telephony Engine Maintenance - Europe Region
Completed - The scheduled maintenance has been completed.
Jan 13, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the EU region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 12, 19:18 UTC
Mission Control Portal - My numbers section red banner error
Resolved - This incident has been resolved.
Jan 13, 20:41 UTC
Identified - Engineers have currently identified the cause and are working on mitigating the issue. As previously mentioned, this does not impact numbers with features set already but some users may observe an inability to update numbers with new messaging profiles and/or emergency settings.
Jan 13, 19:26 UTC
Investigating - Our engineers are investigating a user interface error that appears on the my numbers section: https://portal.telnyx.com/#/app/numbers/my-numbers. This error is related to a /features endpoint the front-end checks to determine what features are associated with a users numbers. This does not currently impact any services that are enabled on those numbers and is purely a user interface issue.
Jan 13, 19:20 UTC
Scheduled Telephony Engine Maintenance - Australia Region
Completed - The scheduled maintenance has been completed.
Jan 13, 19:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 18:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the AU region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 12, 19:06 UTC
Jan 12, 2021
Scheduled Telephony Engine Maintenance - US Region
Completed - Maintenance completed successfully.
Jan 12, 11:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 10:01 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 11, 21:01 UTC
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Mission Control Portal: Delay in changes to account settings
Resolved - This incident has been confirmed fully resolved as delays are no longer observed.
Jan 6, 16:37 UTC
Monitoring - Since 15:50 PM UTC, the backlog of events have been clearing. Customers should start to see better behaviour where call recordings are being delivered in a more timely fashion along with other resources being usable since their creation. The recommendation is to again still re-apply the changes previously made to any resources on your account ensure they are configured correctly. Engineers are continuing to monitor at this time.
Jan 6, 16:10 UTC
Update - Our engineers continue to work on a mitigation solution for the delayed events, some adjustments have been made already and improvements can be seen as the delays are decreasing.
Jan 6, 16:02 UTC
Identified - Other observations include delays in JWTs and their associated WebRTC calls for newly created SIP Connections as well as call recordings being delayed after a call ends.

Our engineers have identified the cause of the delay and are working on a resolution.
Jan 6, 15:34 UTC
Investigating - At 14:51 PM UTC, any changes customers make on the mission control portal, such as editing SIP Connections or other similar resources, may result in a delay taking effect. Our engineers are investigating the root cause of the delay at this time. The recommendation is to disable/re-enable/assign/unassign the changes again as a workaround.
Jan 6, 15:18 UTC
Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

← Incident History Powered by Statuspage