Cloud Storage us-central-1 partial outage
Identified - The issue partially persists and is being worked on by our engineers.
May 14, 2026 - 11:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 2026 - 00:26 UTC
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.
May 13, 2026 - 21:44 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
Asia Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Degraded Performance
AI Assistants Operational
moonshotai/Kimi-K2.5 Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Usage Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SIP Trunking Signaling Maintenance - EU Region May 26, 2026 17:00-19:00 UTC

Our Telephony Engineers will perform maintenance on our SIP proxy servers in the Europe region.

Our TLS certificate for our SIP proxy server(s) of sip.telnyx.eu (185.246.41.140 and 185.246.41.141) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).

Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:b6:4e:4a:b2:a9:8a:a9:6c:8d:40:a7:fe:f4:4e:7b
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: C5:F8:17:3E:2F:CB:37:EA:02:23:18:FC:46:3D:9B:6F:4D:4F:61:2A

The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem

Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This will be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:32 UTC

SIP Trunking Signaling Maintenance - US Region May 28, 2026 09:00-11:00 UTC

Our Telephony Engineers will perform maintenance on our SIP proxy servers in the US region.

Our TLS certificate for our SIP proxy server(s) of sip.telnyx.com (192.76.120.10 and 64.16.250.10) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).

Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:97:23:dc:a0:7e:60:0d:22:b0:ac:ed:ca:d4:4a:8d
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: 70:7B:25:E9:38:93:68:AB:2B:F7:2C:91:F4:BF:F5:61:71:A0:C7:9C

The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem

Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This may be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:41 UTC
May 15, 2026
Wireless Upgrades - Americas
Completed - The scheduled maintenance has been completed.
May 15, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:30 UTC
Scheduled - The Telnyx team will be performing maintenance on the network nodes carrying data traffic for IMSI1 sessions in the Americas. Connected devices may experienec a brief (about a minute) period of disconnection during this window.
May 12, 16:23 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
May 15, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
May 15, 08:11 UTC
May 14, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
May 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
May 14, 12:24 UTC
May 13, 2026
Wireless Usage Records Delayed
Resolved - This incident has been resolved.
May 13, 15:34 UTC
Update - A fix has been implemented and we are monitoring the results.
May 13, 15:34 UTC
Monitoring - Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.
May 8, 10:56 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
May 13, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
May 13, 11:25 UTC
May 12, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
May 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
May 12, 10:52 UTC
Scheduled API Gateway Maintenance - CH1
Completed - The scheduled maintenance has been completed.
May 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:30 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
May 7, 15:37 UTC
May 11, 2026
Service Update: Sip Trunking and Voice API
Completed - The scheduled maintenance has been completed.
May 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 13:01 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
May 11, 11:52 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
May 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
May 11, 10:29 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
May 11, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
May 8, 17:42 UTC
Scheduled API Gateway Maintenance - CH1
Completed - The scheduled maintenance has been completed.
May 11, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:30 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
May 7, 15:36 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Wireless Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 12:00 UTC
Update - Please note this Maintenance window has been extended by an hour to allow for longer monitoring post changes.
May 8, 08:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:00 UTC
Scheduled - We will be performing further scheduled maintenance on our wireless infrastructure to core subscriber management capabilities. This enhancement will enable improved network reliability and future feature support.

What to Expect

Active data sessions may experience a momentary pause (under 30 seconds) as devices re-authenticate on our network. Devices reconnect automatically.
May 7, 13:05 UTC
[Chicago] Wireguard Server Migration
Completed - Maintenance was completed as planned, without incident.
May 8, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 10:00 UTC
Scheduled - We will be continue migrating all services on wireguard server in Chicago from Equinix infrastructure.
The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
This will be 2nd and last phase of migration we have started on 16th April 2026 to complete the server migration.
May 6, 12:22 UTC
May 7, 2026
Telnyx Cloud Storage us-central-1 partial outage
Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
May 7, 22:56 UTC
Identified - Found the root cause and currently implementing a fix.
May 7, 19:10 UTC
Investigating - User operations on buckets and objects located in us-central-1 region might be inaccessible. We're currently investigating the issue, and will provide an update soon.
May 7, 17:36 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
May 7, 18:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:40 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
May 7, 17:38 UTC
May 6, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
May 6, 16:30 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
May 6, 14:10 UTC
May 5, 2026
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
May 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
May 4, 14:06 UTC
Wireguard Server Migration (Sydney)
Completed - The scheduled maintenance has been completed.
May 5, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:00 UTC
Scheduled - We will be continue migrating Wireguard server in Sydney (SY1) from Equinix infrastructure. The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
Apr 28, 09:49 UTC
Scheduled Maintenance - Wireless (Disruptive)
Completed - The scheduled maintenance has been completed.
May 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 UTC
Update - UPDATE: The Maintenance window duration has now been extended to 4 hours. The API service will now be unavailable for the first 1 hour rather than the first 30 minutes. We will do everything possible to minimise disruption.
Apr 30, 16:21 UTC
Scheduled - We will be performing scheduled maintenance on our wireless infrastructure to core subscriber management capabilities. This enhancement will enable improved network reliability and future feature support.

What to Expect

First 30 minutes: Wireless management API services will be unavailable. All SIM-related API operations (portal and programmatic) will be offline while we align our systems.

After initial alignment, API services will be restored with potential brief interruptions during restoration.

Active data sessions may experience a momentary pause (under 30 seconds) as devices re-authenticate on our network Devices reconnect automatically.



For Developers
APIs returning HTTP 503 responses during the maintenance window should be retried after the maintenance completes. No action is required on your part.
Apr 29, 14:16 UTC
May 4, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
May 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 29, 13:48 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Scheduled API Gateway Maintenance - FR5
Completed - The scheduled maintenance has been completed.
May 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 06:00 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Apr 30, 17:13 UTC
IMSI1 Data Connectivity Issues Across North, Central & South America
Resolved - We are currently investigating this issue.
May 1, 01:54 UTC
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