Completed -
The scheduled maintenance has been completed.
May 20, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 12:02 UTC
Scheduled -
Telnyx Telephony Engineers will be performing maintenance on the Telephony Engine in the Chicago,IL anchorsite. Service will be maintained throughout, but during the maintenance the media servers in this anchorsite will be out route, so calls that were set to be anchored in it will be routed automatically to the nearest Anchorsite. The expected impact is that media packets and webhooks latency will be increased up to 100ms during the maintenance. There is no expected impact for the establishment of new call attempts or for those calls that are already active at the moment of the maintenance.
May 15, 16:07 UTC
Completed -
The scheduled maintenance has been completed.
May 20, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 04:01 UTC
Scheduled -
Deployments of SMS gateways will be done. Some inbound and outbound messages may be delayed during the maintenance window.
May 20, 02:50 UTC
Resolved -
This incident has been resolved.
May 19, 23:17 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 19, 21:30 UTC
Identified -
Our team has identified an issue where new e911 addresses for emergency services are failing to verify. We are currently working on fixing the situation. This is only affecting new e911 address setup and not affecting any numbers previously set with e911 emergency services.
May 19, 20:21 UTC
Resolved -
This incident has been resolved.
May 19, 09:12 UTC
Monitoring -
A small amount of requests to the API might have failed or disconnected during a stability deploy to the API gateway. Timeline: 13:50 UTC - 14:15 UTC. The issue has been fixed and the team is currently monitoring the situation.
May 18, 14:26 UTC
Completed -
The scheduled maintenance has been completed.
May 19, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:00 UTC
Scheduled -
Deployments of SMS gateways will be done. Some inbound and outbound messages may be delayed during the maintenance window.
May 18, 19:07 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 12:01 UTC
Scheduled -
Telnyx Telephony Engineers will be performing maintenance on the Telephony Engine in the DC2 anchorsites. Service will be maintained throughout, but during the maintenance the media servers in this anchorsite will be out route, so calls that were set to be anchored in it will be routed automatically to the nearest Anchorsite. The expected impact is that media packets and webhooks latency will be increased up to 100ms during the maintenance. There is no expected impact for the establishment of new call attempts or for those calls that are already active at the moment of the maintenance.
May 13, 17:00 UTC
Resolved -
This incident has been resolved.
May 16, 22:02 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 16, 17:34 UTC
Update -
We are continuing to work on a fix for this issue. Our team has identified that Call Control was not affected by this incident. It is currently only affecting Programmable Fax.
May 16, 16:34 UTC
Identified -
An Issue with missing webhook events on Programmable Fax was identified. The event started at 15:20 UTC. Our team is working on a fix.
May 16, 16:20 UTC
Resolved -
This incident has been resolved.
May 13, 19:07 UTC
Monitoring -
A fix has been implemented and our engineering team is monitoring the situation. The issues where present between 17:02-17:12 UTC.
May 12, 17:46 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 04:00 UTC
Scheduled -
Deployments of SMS gateways will be done. Some inbound and outbound messages may be delayed during the maintenance window.
May 11, 13:56 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:02 UTC
Scheduled -
Deployments of our SMS gateways will be done. Some inbound and outbound messages may be delayed during the maintenance window.
May 10, 02:09 UTC