All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
Inference Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Wireless planned Vendor maintenance - eSIM services Mar 23, 2025 19:00-21:15 UTC

Our vendor is planning essential maintenance to support infrastructure updates in the Microsoft Azure environment.
During this service window, the eSIM platform may be temporarily unavailable, which could cause disruptions to eSIM services.

We recommend that customers refrain from using these services during the maintenance period, if possible.
If you experience any service issues beyond the maintenance window, please contact our support team.

Thank you for your patience and understanding as we work to improve our network.
Posted on Mar 21, 2025 - 09:03 UTC

Migration of Core wireless component - HSS Mar 24, 2025 02:00-04:00 UTC

Dear Valued Customer,
As part of our ongoing efforts to enhance network performance and reliability, we will be conducting a Home Subscriber Server (HSS) migration for our IoT network.

Impact:
During this period, there may be temporary authentication delays or brief service disruptions for IoT devices. We will take all necessary measures to minimize any impact on your services.

Action Required:
No action is required on your part. Your IoT devices will reconnect automatically once the migration is complete.

If you experience any service issues beyond the maintenance window, please contact our support team. We appreciate your patience and understanding as we work to improve our network.
Posted on Mar 19, 2025 - 17:19 UTC
Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Outbound MMS queueing
Resolved - This incident has been resolved.
Mar 21, 06:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 23:25 UTC
Investigating - We are currently investigating this issue.
Mar 19, 16:41 UTC
Mar 20, 2025
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Mar 20, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Mar 19, 18:10 UTC
Cloud Storage Maintenance in all regions
Completed - The scheduled maintenance has been completed.
Mar 20, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:00 UTC
Scheduled - Cloud Storage in all regions may have short periods of unavailability during maintenance from Thursday 20th March 0900 UTC - 1100 UTC
Mar 19, 18:47 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 20, 07:46 UTC
Mar 19, 2025
Inference component on home page is off
Resolved - This incident has been resolved.
Mar 19, 21:46 UTC
Investigating - We are currently investigating this issue.
Mar 19, 16:18 UTC
Intermittent Inbound call termination issue resulting in 408 Timeout issue
Resolved - This incident has been resolved.
Mar 19, 21:18 UTC
voice-sdk-proxy outage
Resolved - This incident has been resolved.
Mar 19, 21:16 UTC
Investigating - We are currently investigating this issue.
Mar 19, 17:59 UTC
Cloud Storage Maintenance in us-west-1
Completed - Maintenance was completed as planned, without incident.
Mar 19, 18:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 11:00 UTC
Scheduled - Cloud storage in us-west-1 will have short periods of unavailability during maintenance from Thursday 20th March 1100 UTC - Friday 21st March 0900 UTC
Mar 12, 19:39 UTC
Cloud storage in us-east-1 is non-responsive
Resolved - This incident has been resolved.
Mar 19, 18:30 UTC
Update - We are continuing to investigate this issue.
Mar 19, 18:30 UTC
Investigating - Temporary outage of cloud storage services in us-east-1.
Mar 19, 18:08 UTC
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Mar 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our SIP registrar servers in the US region.
This maintenance will not disrupt service.
Mar 18, 17:30 UTC
Cloud Storage Maintenance in us-central-1
Completed - The scheduled maintenance has been completed.
Mar 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 UTC
Scheduled - Cloud storage in us-central-1 will have short periods of unavailability during maintenance from Wednesday 19th March 0900 UTC - Thursday 20th March 1100 UTC
Mar 12, 19:37 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 19, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 19, 08:50 UTC
Mar 18, 2025
Wireless core component configuration updates
Completed - The scheduled maintenance has been completed.
Mar 18, 14:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 14:00 UTC
Scheduled - We will be doing a configuration update to one of our core components. No outage/service downtime expected.
Mar 18, 14:00 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Mar 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 12:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Mar 14, 18:02 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 11:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 18, 10:20 UTC
Wireless Upgrade of US infrastructure
Completed - The scheduled maintenance has been completed.
Mar 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:30 UTC
Scheduled - The Wireless team will be upgrading our US infrastructure to improve the network performance for customers connecting across North, Central and South America. We do not anticipate impact to existing services.
Mar 14, 10:26 UTC
Cloud Storage Maintenance in us-east-1
Completed - Maintenance was completed as planned, without incident.
Mar 18, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:00 UTC
Scheduled - Cloud storage in us-east-1 will have short periods of unavailability during maintenance from Monday 17th March 0900 UTC - Tuesday 18th March 1500 UTC
Mar 12, 19:35 UTC
Scheduled Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Portugal
Mar 13, 18:03 UTC
Mar 17, 2025
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Intermittent availability in Cloud Storage us-central-1
Resolved - This incident has been resolved.
Mar 14, 16:07 UTC
Investigating - We are currently investigating this issue.
Mar 14, 15:43 UTC
Mar 13, 2025
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Mar 13, 20:31 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Mar 13, 20:26 UTC
Service degradation us-east-1
Resolved - This incident has been resolved. Our engineers implemented a fix at resolved the service at 8:50 UTC today
Mar 13, 11:56 UTC
Investigating - We are currently investigating this issue.
Mar 13, 08:49 UTC
Mar 12, 2025
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 12, 08:43 UTC
Mar 11, 2025
Scheduled SIP Trunking Applications Maintenance - MS Teams Operator Connect
Completed - The scheduled maintenance has been completed.
Mar 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our MS Teams Operator Connect servers.
This maintenance will not disrupt service.
Mar 10, 13:19 UTC
Messaging: Delayed SMS deliverability in certain cases
Resolved - This incident has been resolved.
Mar 11, 08:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 07:48 UTC
Investigating - We are currently investigating this issue.
Mar 11, 07:40 UTC
Mar 10, 2025
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 10, 09:07 UTC
Wireless Services - Vendor maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:00 UTC
Scheduled - Our partner will be performing planned maintenance work that might cause intermittent disruption to the Wireless services.
Mar 4, 14:19 UTC
Mar 9, 2025

No incidents reported.

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