Messaging Outbound API errors
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 2025 - 17:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 14, 2025 - 17:20 UTC
Investigating - We are currently investigating this issue.
Jun 14, 2025 - 16:40 UTC
Documents API Maintenance - Some documents fail to be downloaded
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 2025 - 14:15 UTC
Scheduled - Maintenance is occurring on the documents service. During this time, documents uploaded before March 2025 may fail to be downloaded. Maintenance will complete Wednesday June 18, at which point all document operations will succeed again.

This impacts:
* Documents API
* Port orders
* Number orders
* Invoices
Jun 13, 2025 14:15 - Jun 18, 2025 22:00 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
Inference Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 15, 2025
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jun 15, 17:40 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Jun 15, 13:30 UTC
cloudstorage region us-east-1 unavailable
Resolved - This incident has been resolved.
Jun 15, 06:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 06:11 UTC
Update - A fix has been implemented and we are monitoring the results.
Jun 15, 06:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 06:04 UTC
Investigating - We are currently investigating this issue.
Jun 15, 05:51 UTC
Jun 14, 2025

Unresolved incident: Messaging Outbound API errors.

Jun 13, 2025
Scheduled maintenance for Programmable Voice - Voice API/Media Streaming/TeXML in EU/US
Completed - The scheduled maintenance has been completed.
Jun 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 13, 11:24 UTC
Instability in Prog. Voice transcription feature using engine A, due to google incident https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Resolved - This incident has been resolved.
Jun 13, 10:44 UTC
Investigating - We are currently investigating this issue.
Jun 12, 19:13 UTC
Message Processing Delays
Resolved - This incident has been resolved.
Jun 13, 10:35 UTC
Update - We are currently investigating this issue.
Jun 13, 10:14 UTC
Investigating - We are currently investigating this issue.
Jun 13, 09:32 UTC
Jun 12, 2025
Service degradation in us-east-1
Resolved - This incident has been resolved.
Jun 12, 18:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 17:06 UTC
Update - We are continuing to investigate this issue.
Jun 12, 16:14 UTC
Investigating - Telnyx Cloud Storage operations on buckets in us-east-1 may be intermittently unavailable. We are investigating this issue.
Jun 12, 16:13 UTC
Service degradation in us-east-1
Resolved - This incident has been resolved.
Jun 12, 13:39 UTC
Update - We are continuing to investigate this issue.
Jun 12, 13:37 UTC
Investigating - We are currently investigating this issue.
Jun 12, 10:48 UTC
call control timeouts/5xx in us central
Resolved - This incident has been resolved.
Jun 12, 10:19 UTC
Investigating - We are currently investigating this issue.
Jun 11, 21:01 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Portugal
Jun 10, 13:23 UTC
Jun 11, 2025
Push notifications on Android is not working properly
Resolved - This incident has been resolved.
Jun 11, 10:32 UTC
Investigating - We are currently investigating this issue.
Jun 10, 13:44 UTC
Degraded connectivity of programable wireless service
Resolved - This incident has been resolved.
Jun 11, 10:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 08:24 UTC
Investigating - We are currently investigating this issue.
Jun 11, 07:42 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:56 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jun 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:30 UTC
Update - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:20 UTC
Update - Enter scheduled maintenance deatils here.
Jun 11, 06:19 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 11, 06:18 UTC
Jun 10, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jun 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jun 6, 16:14 UTC
Jun 9, 2025
Telnyx Cloud Storage us-east-1 Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 UTC
Scheduled - Due to scheduled maintenance, read/write operations on Telnyx Cloud Storage buckets in us-east-1 region might be intermittently unavailable. This applies only to the buckets stored in us-east-1.
Jun 4, 17:04 UTC
Storage and AI Assistant Issues
Resolved - This incident has been resolved.
Jun 9, 10:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 09:53 UTC
Update - AI assistant calling is restored. Transcription is restored. Gather using AI is restored.
Storage us-central-1 is still unavailable.
Jun 8, 15:21 UTC
Update - AI Assistant API and Calling is are restored.
Jun 8, 14:50 UTC
Update - Storage: us-central-1 unavailable
AI assistant API and calling unavailable
Call Control API: AI transcription unavailable
TeXML: Gather using AI unavailable
Jun 8, 14:23 UTC
Identified - Telnyx Storage us-central-1 unavailable
AI Assistant API and calling unavailable
Jun 8, 14:20 UTC
Jun 8, 2025
Jun 7, 2025

No incidents reported.

Jun 6, 2025
Data Connectivity Issues When Roaming via IMSI1
Resolved - This incident has been resolved.
Jun 6, 14:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 21:16 UTC
Identified - We have identified that the data connectivity issue is isolated to the Telus network in Canada when roaming via IMSI1.

Recommended Action:
Users are advised to manually switch their devices to an alternative available network, such as Bell, Rogers, or SaskTel, where data services are working as expected.
May 30, 19:54 UTC
Investigating - We are currently investigating this issue.
May 30, 16:25 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jun 6, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:20 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jun 6, 08:08 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025
European Wireless Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 10:00 UTC
Update - Enter scheduled maintenance deatils here.
May 27, 12:52 UTC
Scheduled - We will be optimising the core IP network infrastructure at our Frankfurt PoP. This may result in a brief (up to 5 minutes) disconnection of active Wireless data sessions. Sessions are expected to re-establish automatically.
May 27, 10:56 UTC
Jun 3, 2025
EU site - Wireguard Maintenance
Completed - Maintenance was completed as planned, without incident.
Jun 3, 11:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 10:00 UTC
Scheduled - We will be performing upgrades of our Wireguard infrastructure in EU to support continued growth and improve stability.
Customers using the Cloud VPN feature including those using Private GWs for Wireless will experience upto a 5 minute drop in the Wireguard connection.
May 29, 13:44 UTC
Scheduled maintenance for Programmable Voice - Voice API/Media Streaming/TeXML in EU/US
Completed - The scheduled maintenance has been completed.
Jun 3, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:40 UTC
Update - Our Telephony Engineers will perform maintenance on our Programmable Voice, TeXML and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 3, 07:37 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jun 3, 07:32 UTC
Jun 2, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jun 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
May 30, 11:39 UTC
Jun 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage