All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled API Gateway Maintenance - All regions Feb 25, 2026 11:00-13:00 UTC

Update - Enter scheduled maintenance deatils here.
Feb 23, 2026 - 19:39 UTC
Update - Enter scheduled maintenance deatils here.
Feb 23, 2026 - 19:38 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Feb 20, 2026 - 20:49 UTC

Wireless IPX Failover Testing (Australia) Feb 25, 2026 11:30-13:30 UTC

We will be conducting failover testing on an IPX circuit at our Sydney point of presence. This testing is required in preparation for upcoming infrastructure upgrades at the Sydney site.

During this maintenance window, customers with traffic routed through IPX in the Australia region may experience brief intermittent connectivity issues.

Our engineering team will actively monitor systems throughout the window and work to minimize any disruption. Updates will be provided on this page as the maintenance progresses.
Posted on Feb 24, 2026 - 17:59 UTC
Feb 24, 2026
10DLC Messaging - Elevated rate of 40011's
Resolved - This incident has been resolved.
Feb 24, 20:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 19:33 UTC
Investigating - We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.
Feb 24, 18:58 UTC
Wireless IPX Failover Testing (Australia)
Completed - The scheduled maintenance has been completed.
Feb 24, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:30 UTC
Scheduled - We will be conducting failover testing on an IPX circuit at our Sydney point of presence. This is required in preparation for upcoming infrastructure upgrades at the Sydney site.

During this window, customers with traffic routed through IPX in the Australia region may experience brief intermittent connectivity issues. Our engineering team will be actively monitoring throughout the maintenance window and will work to minimize any disruption.

We will provide updates on this page as the maintenance progresses.
Feb 20, 15:59 UTC
Scheduled maintenance for Programmable Voice - TeXML, Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 12:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 24, 10:46 UTC
Wireless IPX DNS upgrade
Completed - The scheduled maintenance has been completed.
Feb 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 UTC
Scheduled - We will be performing a planned upgrade to our Wireless DNS service infrastructure supporting IPX partners. This maintenance is part of our ongoing efforts to improve platform resilience, scalability, and overall service performance. The upgrade involves backend system enhancements and software updates within the DNS service layer.

No impact to end-user traffic or DNS query resolution is expected during this maintenance window. The activity will be conducted in a controlled manner, leveraging service redundancy to ensure continuity.

Our engineering and network operations teams will actively monitor the platform throughout the maintenance window. A rollback plan is in place should it be required. If you observe any unexpected behavior during the maintenance window, please contact our support team immediately.
Feb 20, 16:04 UTC
Programmable Wireless API Unavailable
Resolved - This incident has been resolved.
Feb 24, 04:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 15:23 UTC
Investigating - We are currently investigating this issue.
Feb 23, 14:21 UTC
Audio Degredation causing choppy/one-way audio
Resolved - This incident has been resolved.
Feb 24, 03:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 16:09 UTC
Investigating - Our engineering team are actively investigating this issue.
Feb 23, 14:40 UTC
Telnyx API Availability Issues
Resolved - This incident has been resolved.
Feb 24, 03:45 UTC
Monitoring - We believe all sites should be reachable now. We will continue to monitor the results.
Feb 23, 16:10 UTC
Update - We believe api.telnyx.eu should be reachable now.
Feb 23, 16:07 UTC
Identified - We have identified a networking issue impacting traffic reaching the Telnyx API gateways.

The root cause has been identified, and a fix is currently being implemented.

Traffic to api.telnyx.com is showing signs of recovery and resolution.

We are actively working to restore full functionality across all other impacted sites.
Feb 23, 16:04 UTC
Update - We are currently investigating this issue.
Feb 23, 15:57 UTC
Investigating - We are currently investigating this issue.
Feb 23, 15:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 15:46 UTC
Investigating - We are currently investigating this issue with latency over our API when sending outbound messages.

We're also investigating failures with MMS sending.
Feb 23, 15:38 UTC
elevated errors communicating with AWS services - especially in EU region
Resolved - This incident has been resolved.
Feb 24, 03:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 16:11 UTC
Investigating - We are currently investigating this issue.
Feb 23, 14:33 UTC
Feb 23, 2026
Delays in 10DLC Provisioning
Resolved - This incident has been resolved.
Feb 23, 15:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 22:33 UTC
Investigating - We are currently investigating this issue.
Feb 22, 20:21 UTC
Feb 22, 2026
V2WebhooksPendingCritical - messaging-updates
Resolved - This incident has been resolved.
Feb 22, 21:18 UTC
Investigating - We are currently investigating this issue.
Feb 22, 16:03 UTC
Feb 21, 2026
Issues Adding Long Codes to AT&T 10DLC Campaigns
Resolved - This incident has been resolved.
Feb 21, 00:07 UTC
Update - We are currently investigating reports of failures when adding long code numbers to 10DLC campaigns for AT&T.

Our downstream partner has been engaged and is actively working with the carrier toward resolution.

We will share further updates as soon as additional information becomes available.

NOTE: This issue only impacts externally vetted brands that had campaigns created before they went through external vetting. For Brands that require external vetting, do so before creating campaigns.
Feb 20, 17:14 UTC
Investigating - We are currently investigating reports of failures when adding long code numbers to 10DLC campaigns for AT&T.

Our downstream partner has been engaged and is actively working with the carrier toward resolution.

We will share further updates as soon as additional information becomes available.
Feb 19, 16:23 UTC
Feb 20, 2026
SIP trunking service degradation
Resolved - This incident has been resolved.
Feb 20, 23:37 UTC
Investigating - We are currently investigating this issue.
Feb 20, 18:22 UTC
Service degradation across multiple Telnyx services
Resolved - This incident has been resolved.
Feb 20, 21:38 UTC
Update - A fix has been deployed and we are actively monitoring the results.

The issue is on Cloudflare’s side: https://www.cloudflarestatus.com/incidents/kwy3dt82bwbt
Feb 20, 18:57 UTC
Monitoring - API and SIP are back. telnyx.com website is still down.
Feb 20, 18:57 UTC
Update - We are currently investigating this issue.
Feb 20, 18:37 UTC
Investigating - We are currently investigating this issue.
Feb 20, 18:31 UTC
Scheduled SIP Trunking Applications Maintenance - MS Teams Operator Connect
Completed - The scheduled maintenance has been completed.
Feb 20, 11:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our MS Teams Operator Connect servers.
This maintenance will not disrupt service.
Feb 19, 21:53 UTC
Feb 19, 2026
Scheduled maintenance for Faxes API EU/US
Completed - The scheduled maintenance has been completed.
Feb 19, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Faxes services in the Europe/US region. This maintenance may briefly disrupt service.
Feb 19, 07:32 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 19, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance may briefly disrupt service.
Feb 19, 07:31 UTC
Feb 18, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 18, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 12:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 18, 11:42 UTC
Broken latency anchorsite routing
Resolved - This incident has been resolved.
Feb 18, 01:05 UTC
Monitoring - This incident is currently in a monitoring state, our telephony teams have not detected any issues past 21:20 UTC on Feb 16th.
Feb 17, 15:19 UTC
Investigating - We are currently investigating this issue.
Feb 16, 20:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 20:15 UTC
Investigating - We are currently investigating this issue.
Feb 16, 19:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 20:13 UTC
Investigating - We are currently investigating this issue.
For now to fix the issue, there are two options
1. https://sip.telnyx.com/ : Whitelist the ips mentioned here.
2. Change the Anchorsite to any preferred US region in the the SIP trunk settings.
Feb 8, 21:57 UTC
Telnyx load balancer for the SIP proxies has degradation of service which is affecting some sip trunking calls to fail with response code 503
Resolved - This incident has been resolved.
Feb 18, 01:04 UTC
Update - This incident is currently in a monitoring state, our telephony teams have not detected any issues past 21:20 UTC on Feb 16th.
Feb 17, 15:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 00:46 UTC
Investigating - We are currently investigating this issue.
Feb 16, 20:12 UTC
Feb 17, 2026
Feb 16, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 16, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 16, 10:29 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Feb 16, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Feb 16, 10:30 UTC
Feb 15, 2026
Feb 14, 2026

No incidents reported.

Feb 13, 2026
Data Connectivity Issues on IMSI1 (All Regions)
Resolved - This incident has been resolved.
Feb 13, 08:31 UTC
Update - The issue has been identified and a fix is being implemented.
Feb 12, 14:17 UTC
Identified - The issue has been identified as vendor instability. The situation is being monitored and recovering.
Feb 12, 14:14 UTC
Investigating - We are currently investigating this issue.
Feb 12, 13:59 UTC
10DLC Number Mappings Stuck in Pending
Resolved - This incident has been resolved.
Feb 13, 00:49 UTC
Investigating - We are currently investigating this issue.
Feb 12, 21:20 UTC
Feb 12, 2026
Feb 11, 2026
Requests to /telephony_credentials receiving 500 responses
Resolved - This incident has been resolved.
Feb 11, 18:13 UTC
Monitoring - A fix has been implemented and test calls to /telephony_credentials are now receiving successful responses. We are continuing to monitoring the results.
Feb 11, 12:33 UTC
Investigating - We are currently investigating this issue.
Feb 11, 11:54 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 11, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 11, 09:10 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 11:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 10, 19:17 UTC
Feb 10, 2026

No incidents reported.

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