Currently facing issues with "Zoom Provider Exchange"
Update - This issue is not affecting calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.

Our team keeps working on solving this.
Nov 11, 2025 - 17:36 UTC
Update - The Telnyx integration with Zoom Provider Exchange is not currently working. We are actively investigating the issue.
Nov 10, 2025 - 23:27 UTC
Investigating - We are currently investigating this issue.
Nov 10, 2025 - 22:51 UTC
Voice Services Update - All Regions
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 2025 - 08:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Nov 10, 2025 08:00 - Nov 12, 2025 14:00 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Under Maintenance
Chicago, IL Under Maintenance
Ashburn, VA Under Maintenance
San Jose, CA Under Maintenance
London, UK Under Maintenance
Amsterdam, Netherlands Under Maintenance
Sydney, Australia Under Maintenance
Frankfurt, Germany Under Maintenance
Toronto, Canada Under Maintenance
Chennai, India Under Maintenance
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Number Search and Ordering Maintenance Nov 13, 2025 07:00-08:00 UTC

Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Posted on Nov 07, 2025 - 20:02 UTC
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

Unresolved incident: Currently facing issues with "Zoom Provider Exchange".

Nov 10, 2025

Unresolved incident: Voice Services Update - All Regions.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
LSMS Data Synchronization in Canada
Completed - The scheduled maintenance has been completed.
Nov 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 11:00 UTC
Scheduled - We will be performing a scheduled maintenance event to our Local Service Management System (LSMS) in Canada. This update ensures our systems remain fully synchronized with the NPAC database. During this maintenance window, we do not expect any impact to call routing or existing phone numbers. In rare cases, recent porting updates may take a short time to fully synchronize after maintenance completes.
Nov 6, 18:57 UTC
Nov 6, 2025
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Nov 6, 11:35 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Nov 6, 11:25 UTC
Nov 5, 2025
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Nov 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Nov 4, 17:23 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Nov 5, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Nov 5, 08:00 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Nov 5, 08:00 UTC
Nov 4, 2025
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Nov 4, 03:25 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Nov 4, 02:15 UTC
CNAM dips are failing for inbound calls
Resolved - This incident has been resolved.
Nov 4, 03:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 15:21 UTC
Investigating - We are currently investigating this issue.
Oct 31, 22:08 UTC
Nov 3, 2025
High DLR Timeout Rates for Toll-Free Messaging
Resolved - This incident has been resolved.
Nov 3, 19:20 UTC
Update - A fix has been implemented and we are monitoring the results.
Nov 3, 18:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 18:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:38 UTC
Investigating - We are currently investigating this issue.
Nov 3, 17:11 UTC
Qwen/Qwen3-235B-A22B model down in EU
Resolved - This incident has been resolved.
Nov 3, 17:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 17:50 UTC
Investigating - We are currently investigating this issue.
Nov 3, 17:17 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 30, 10:40 UTC
Oct 30, 2025
SIP Trunking Signaling - Europe region
Completed - The scheduled maintenance has been completed.
Oct 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Europe region (sip.telnyx.eu).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 29, 20:28 UTC
Telnyx Flow | Increase in 5XX errors
Resolved - This incident has been resolved.
Oct 30, 09:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 23:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 22:43 UTC
Investigating - We are currently investigating this issue.
Oct 29, 22:28 UTC
Oct 29, 2025
SIP Trunking Signaling - Australia region
Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Australia region (sip.telnyx.com.au).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 28, 18:50 UTC
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:01 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 28, 18:52 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Oct 29, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Oct 29, 09:29 UTC
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice EU/US
Completed - The scheduled maintenance has been completed.
Oct 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Oct 28, 18:54 UTC
Mobile Wireless Core Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:00 UTC
Scheduled - The Telnyx Wireless Team will be turning up a new component in the 3G Signalling flow to better manage the multiple external connections carrying this traffic. No impact to existing data sessions is expected. Devices trying to connect on 3G-only networks may not be able to do so for upto 15 minutes during the maintenance window.
Oct 24, 11:34 UTC
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