me-central-1 (Dubai) region impaired
Investigating - We are currently investigating this issue.
Mar 02, 2026 - 11:50 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
moonshotai/Kimi-K2.5 Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Wireless Maintenance Mar 10, 2026 05:30-06:30 UTC

The Telnyx Wireless team will be performing an update to components that may result in a brief interruption to:

Data traffic on IMSI1 in Europe, Africa, the Middle East, India, and China.
Data traffic on IMSI2 in all regions.

Any interruption will be limited to 10 minutes at most, and in most cases much less than that. The updates will be performed on a rolling basis to minimise any disruption.
Posted on Mar 06, 2026 - 16:40 UTC

Number Search and Ordering Maintenance Mar 12, 2026 07:00-08:00 UTC

Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Posted on Mar 09, 2026 - 13:58 UTC
Mar 9, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:10 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 9, 09:04 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Wireless Upgrade (No Interruption)
Completed - The scheduled maintenance has been completed.
Mar 6, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:30 UTC
Scheduled - The Telnyx Wireless team will be performing an upgrade to infrastructure components in Europe. No interruption to traffic is anticipated.
Mar 3, 09:44 UTC
RCS Delivery Issues
Resolved - This incident has been resolved.
Mar 6, 02:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 02:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 01:16 UTC
Update - We are currently investigating an issue with delivery for a subset of RCS agents.

- Outbound messages are accepted downstream but are not being delivered.
- Inbound messages are also not reaching us.
Mar 5, 23:19 UTC
Investigating - We are currently investigating an issue with delivery for a subset of RCS agents. Messages are accepted downstream but are not being delivered.

Inbound remains unaffected.
Mar 5, 22:55 UTC
Mar 5, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 5, 20:28 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 5, 18:21 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Mar 5, 20:26 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 5, 20:01 UTC
Mar 4, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 12:05 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 11:48 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 4, 08:55 UTC
Mar 3, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Mar 3, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Mar 3, 14:01 UTC
Mar 2, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Mar 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Feb 26, 07:32 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Outage for Port In Orders
Resolved - This incident has been resolved.
Feb 27, 17:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 16:42 UTC
Investigating - We are currently investigating this issue.
Feb 27, 15:09 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Feb 27, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 11:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Feb 27, 11:26 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 11:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 27, 11:25 UTC
Feb 26, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Feb 26, 14:34 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Feb 26, 14:33 UTC
Feb 25, 2026
Wireless IPX Failover Testing (Australia)
Completed - The scheduled maintenance has been completed.
Feb 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 11:30 UTC
Scheduled - We will be conducting failover testing on an IPX circuit at our Sydney point of presence. This testing is required in preparation for upcoming infrastructure upgrades at the Sydney site.

During this maintenance window, customers with traffic routed through IPX in the Australia region may experience brief intermittent connectivity issues.

Our engineering team will actively monitor systems throughout the window and work to minimize any disruption. Updates will be provided on this page as the maintenance progresses.
Feb 24, 17:59 UTC
Scheduled API Gateway Maintenance - All regions
Completed - The scheduled maintenance has been completed.
Feb 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 11:00 UTC
Update - Enter scheduled maintenance deatils here.
Feb 23, 19:39 UTC
Update - Enter scheduled maintenance deatils here.
Feb 23, 19:38 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Feb 20, 20:49 UTC
Feb 24, 2026
10DLC Messaging - Elevated rate of 40011's
Resolved - This incident has been resolved.
Feb 24, 20:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 19:33 UTC
Investigating - We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.
Feb 24, 18:58 UTC
Wireless IPX Failover Testing (Australia)
Completed - The scheduled maintenance has been completed.
Feb 24, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:30 UTC
Scheduled - We will be conducting failover testing on an IPX circuit at our Sydney point of presence. This is required in preparation for upcoming infrastructure upgrades at the Sydney site.

During this window, customers with traffic routed through IPX in the Australia region may experience brief intermittent connectivity issues. Our engineering team will be actively monitoring throughout the maintenance window and will work to minimize any disruption.

We will provide updates on this page as the maintenance progresses.
Feb 20, 15:59 UTC
Scheduled maintenance for Programmable Voice - TeXML, Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 12:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 24, 10:46 UTC
Wireless IPX DNS upgrade
Completed - The scheduled maintenance has been completed.
Feb 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 UTC
Scheduled - We will be performing a planned upgrade to our Wireless DNS service infrastructure supporting IPX partners. This maintenance is part of our ongoing efforts to improve platform resilience, scalability, and overall service performance. The upgrade involves backend system enhancements and software updates within the DNS service layer.

No impact to end-user traffic or DNS query resolution is expected during this maintenance window. The activity will be conducted in a controlled manner, leveraging service redundancy to ensure continuity.

Our engineering and network operations teams will actively monitor the platform throughout the maintenance window. A rollback plan is in place should it be required. If you observe any unexpected behavior during the maintenance window, please contact our support team immediately.
Feb 20, 16:04 UTC
Programmable Wireless API Unavailable
Resolved - This incident has been resolved.
Feb 24, 04:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 15:23 UTC
Investigating - We are currently investigating this issue.
Feb 23, 14:21 UTC
Audio Degredation causing choppy/one-way audio
Resolved - This incident has been resolved.
Feb 24, 03:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 16:09 UTC
Investigating - Our engineering team are actively investigating this issue.
Feb 23, 14:40 UTC
Telnyx API Availability Issues
Resolved - This incident has been resolved.
Feb 24, 03:45 UTC
Monitoring - We believe all sites should be reachable now. We will continue to monitor the results.
Feb 23, 16:10 UTC
Update - We believe api.telnyx.eu should be reachable now.
Feb 23, 16:07 UTC
Identified - We have identified a networking issue impacting traffic reaching the Telnyx API gateways.

The root cause has been identified, and a fix is currently being implemented.

Traffic to api.telnyx.com is showing signs of recovery and resolution.

We are actively working to restore full functionality across all other impacted sites.
Feb 23, 16:04 UTC
Update - We are currently investigating this issue.
Feb 23, 15:57 UTC
Investigating - We are currently investigating this issue.
Feb 23, 15:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 15:46 UTC
Investigating - We are currently investigating this issue with latency over our API when sending outbound messages.

We're also investigating failures with MMS sending.
Feb 23, 15:38 UTC
elevated errors communicating with AWS services - especially in EU region
Resolved - This incident has been resolved.
Feb 24, 03:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 16:11 UTC
Investigating - We are currently investigating this issue.
Feb 23, 14:33 UTC
Feb 23, 2026
Delays in 10DLC Provisioning
Resolved - This incident has been resolved.
Feb 23, 15:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 22:33 UTC
Investigating - We are currently investigating this issue.
Feb 22, 20:21 UTC
← Incident History Powered by Atlassian Statuspage