All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 11, 2025

No incidents reported today.

Jul 10, 2025
Issues with outbound calls when using Tech Prefixes
Resolved - We had an issue when placing outbound calls while using a tech prefix. The outage started at 20:18 UTC and was resolved at 21:16 UTC.
Jul 10, 20:45 UTC
Investigating - We are currently investigating this issue.
Jul 10, 20:40 UTC
Wireless Maintenenace to turn-up new link
Completed - The scheduled maintenance has been completed.
Jul 10, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 14:36 UTC
Scheduled - The Telnyx IP core team will be turning up a new external partner link for Wireless traffic at our Amsterdam PoP. No impact on services is expected.
Jul 8, 14:35 UTC
AWS Instance reboot in US
Completed - The scheduled maintenance has been completed.
Jul 10, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC
Scheduled - We are required to restart an AWS instance in the US. As part of this, all the IMSI1 traffic originating in the US would be impacted during the maintenance. However, no action is required from the customers; the IoT SIMs would re-connect after the successful reboot.
Jul 8, 14:29 UTC
Meta-Llama-3.1-70B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jul 10, 07:28 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-70B-Instruct model are not responding.
Jul 10, 07:13 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Portugal
Jul 3, 21:11 UTC
Jul 9, 2025
Outbound messaging errors
Resolved - This incident has been resolved.
Jul 9, 13:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 19:10 UTC
Investigating - We are currently investigating this issue.
Jul 8, 19:00 UTC
CDR & Kafka Stuck
Resolved - This incident has been resolved.
Jul 9, 09:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 19:25 UTC
Investigating - We are currently investigating this issue.
Jul 8, 10:50 UTC
Jul 8, 2025
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jul 8, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jul 8, 10:26 UTC
Jul 7, 2025
Meta-Llama-3.1-8B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jul 7, 13:32 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-8B-Instruct model are not responding.
Jul 7, 12:52 UTC
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jul 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jul 7, 07:58 UTC
Meta-Llama-3.1-8B-Instruct Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jul 7, 00:23 UTC
Investigating - Chat completion requests for Meta-Llama-3.1-8B-Instruct model are not responding.
Jul 7, 00:08 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jul 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:00 UTC
Update - Enter scheduled maintenance deatils here.
Jul 3, 17:00 UTC
Update - Enter scheduled maintenance deatils here.
Jul 3, 16:57 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jul 2, 19:40 UTC
Jul 3, 2025
Wireless outage in Australia
Resolved - This incident has been resolved.
Jul 3, 12:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 09:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 3, 08:27 UTC
Investigating - We are currently investigating this issue.
Jul 3, 07:17 UTC
Scheduled maintenance for Media Streaming EU/US
Completed - The scheduled maintenance has been completed.
Jul 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Jul 3, 08:58 UTC
Jul 2, 2025
Cloud Storage Intermittent Service Degradation in All Regions
Resolved - This incident has been resolved.
Jul 2, 15:45 UTC
Investigating - We are currently investigating this issue.
Jul 2, 15:33 UTC
Wireless Connectivity Issues
Resolved - This incident has been resolved.
Jul 2, 15:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 13:38 UTC
Update - We are experiencing intermittent connectivity issues with one of our roaming partners. We are currently investigating this issue.
Jul 1, 22:33 UTC
Investigating - We are currently investigating this issue.
Jul 1, 22:17 UTC
Jul 1, 2025
Wireless Maintenenace to turn-up new link
Completed - The scheduled maintenance has been completed.
Jul 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 10:00 UTC
Scheduled - The Telnyx IP core team will be turning up a new external partner link for Wireless traffic at our Amsterdam PoP. No impact on services is expected.
Jun 26, 14:20 UTC
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jul 1, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jul 1, 07:54 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jun 27, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:45 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jun 27, 08:41 UTC
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