All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
Asia Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
moonshotai/Kimi-K2.5 Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Usage Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Chicago] Wireguard Server Migration May 8, 2026 10:00-12:00 UTC

We will be continue migrating all services on wireguard server in Chicago from Equinix infrastructure.
The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
This will be 2nd and last phase of migration we have started on 16th April 2026 to complete the server migration.
Posted on May 06, 2026 - 12:22 UTC
May 7, 2026

No incidents reported today.

May 6, 2026
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
May 6, 16:30 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
May 6, 14:10 UTC
May 5, 2026
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
May 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
May 4, 14:06 UTC
Wireguard Server Migration (Sydney)
Completed - The scheduled maintenance has been completed.
May 5, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:00 UTC
Scheduled - We will be continue migrating Wireguard server in Sydney (SY1) from Equinix infrastructure. The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
Apr 28, 09:49 UTC
Scheduled Maintenance - Wireless (Disruptive)
Completed - The scheduled maintenance has been completed.
May 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 UTC
Update - UPDATE: The Maintenance window duration has now been extended to 4 hours. The API service will now be unavailable for the first 1 hour rather than the first 30 minutes. We will do everything possible to minimise disruption.
Apr 30, 16:21 UTC
Scheduled - We will be performing scheduled maintenance on our wireless infrastructure to core subscriber management capabilities. This enhancement will enable improved network reliability and future feature support.

What to Expect

First 30 minutes: Wireless management API services will be unavailable. All SIM-related API operations (portal and programmatic) will be offline while we align our systems.

After initial alignment, API services will be restored with potential brief interruptions during restoration.

Active data sessions may experience a momentary pause (under 30 seconds) as devices re-authenticate on our network Devices reconnect automatically.



For Developers
APIs returning HTTP 503 responses during the maintenance window should be retried after the maintenance completes. No action is required on your part.
Apr 29, 14:16 UTC
May 4, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
May 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 29, 13:48 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Scheduled API Gateway Maintenance - FR5
Completed - The scheduled maintenance has been completed.
May 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 06:00 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Apr 30, 17:13 UTC
IMSI1 Data Connectivity Issues Across North, Central & South America
Resolved - We are currently investigating this issue.
May 1, 01:54 UTC
Apr 30, 2026
SIP Trunking service degredation in ME1 region
Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 30, 19:11 UTC
Investigating - We are currently investigating this issue.
Apr 23, 12:41 UTC
SIP Trunking Signaling - Europe region
Completed - The scheduled maintenance has been completed.
Apr 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 17:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Europe region.

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
Apr 29, 20:28 UTC
SIP Trunking Signaling - Australia and Asia regions
Completed - The scheduled maintenance has been completed.
Apr 30, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 15:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Australia and Asia regions.

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
Apr 29, 20:26 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Apr 30, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 13:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Apr 30, 12:55 UTC
Upgrade of Wireless Infrastructure - IMSI1 in Americas impacted
Completed - The scheduled maintenance has been completed.
Apr 30, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 09:00 UTC
Scheduled - The Telnyx Wireless Team will continue upgrade work on the Wireless data infrastructure in the Americas region. We will be installing new components to handle IMSI1 traffic originating in North, Central and South America as well as the Caribbean. The impact will be a brief disruption to data traffic as SIMs will disconnect and reconnect. This will happen automatically and should be limited to a maximum disruption of 15 minutes.
Apr 28, 13:20 UTC
Apr 29, 2026
SIP Trunking and voice services update: all regions
Completed - The scheduled maintenance has been completed.
Apr 29, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 18:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 29, 10:49 UTC
SIP Trunking Signaling - Canada region
Completed - The scheduled maintenance has been completed.
Apr 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada region.

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
Apr 28, 15:09 UTC
Apr 28, 2026
Inbound Messages from AT&T Not Being Received
Resolved - This issue has been resolved. The messages are getting delivered as usual.
Apr 28, 22:17 UTC
Investigating - We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received.

Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
Apr 28, 17:48 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Apr 28, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 08:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Apr 28, 07:14 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Apr 28, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 08:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Apr 28, 07:15 UTC
Apr 27, 2026
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Apr 27, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
Apr 24, 18:19 UTC
SIP Trunking and voice services update: all regions
Completed - The scheduled maintenance has been completed.
Apr 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 12:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 24, 13:43 UTC
Wireless Billing Infrastructure update
Completed - The scheduled maintenance has been completed.
Apr 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 14:00 UTC
Scheduled - Telnyx Wireless team will perform upgrades to billing infrastructure. Data limit notifications and consumption calculations may be delayed for up to an hour during the rollout. Existing data sessions and connectivity are not affected.
Apr 24, 09:22 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Apr 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:31 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Apr 24, 11:07 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 24, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:30 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 23, 09:53 UTC
Apr 23, 2026
Some Third Party LLMs for AI Assistants Failing
Resolved - This incident has been resolved.
Apr 23, 17:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 16:42 UTC
Update - We have identified root cause and are working on a fix.
Apr 23, 16:31 UTC
Investigating - We're currently investigating the issue, and will provide an update soon.
Apr 23, 16:27 UTC
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