Investigating - We are currently investigating this issue.
We advice all customers using Expeto IMSI to select either Automatic IMSI selection or Sparkle IMSI to ensure service continuity (or restoration in case of service had been lost).

Jul 19, 2024 - 13:44 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
Mission Control Portal UI Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Miami, FL Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Messaging Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
Inference Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Unresolved incident: Data connectivity issues on T-Mobile when using the Expeto IMSI.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 16:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Luxembourg, Portugal

Jul 9, 16:51 UTC
Resolved - This incident has been resolved.
Jul 17, 22:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 20:43 UTC
Update - We are currently investigating an issue where a subset of inbound multipart messages are failing to deliver towards Telnyx long codes.

This is happening only for US / CAN (+1) numbers.

Jul 16, 18:25 UTC
Investigating - We are currently investigating an issue where a subset of inbound multipart messages are failing to deliver towards Telnyx long codes.
Jul 16, 18:24 UTC
Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 18:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 14:31 UTC
Investigating - We are currently investigating an issue involving outbound messaging to Australia via Australian Long Codes.
Jul 15, 13:21 UTC
Resolved - Session levels are fully restored now.
Jul 16, 08:07 UTC
Monitoring - Sessions reconnecting and auto-recovering.
Jul 15, 18:54 UTC
Investigating - We are experiencing some degradation in the US connectivity services from 16:30 UTC.
Jul 15, 17:33 UTC
Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 21:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 19:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 19:49 UTC
Investigating - We are currently investigating this issue.
Jul 15, 18:42 UTC
Resolved - This incident has been resolved.
IMPACT: SMS message latency from 8:45 a.m. CT to 4:05 p.m. CT.

Jul 15, 08:07 UTC
Identified - You may experience messaging delays between Telnyx long codes and external short codes , both inbound and outbound messages may experience delays. This issue is on the downstream side. Another update will be provided as soon as more information becomes available.
Jul 12, 18:04 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Jul 11, 2024
Resolved - This incident has been resolved.
Jul 11, 16:30 UTC
Investigating - We are currently investigating the issue. In the meantime please disable the feature to improve audio quality.
https://support.telnyx.com/en/articles/9260287-key-configuration-notes-for-noise-suppression

Jun 24, 15:40 UTC
Resolved - This incident has been resolved.
Jul 11, 14:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 12:05 UTC
Investigating - We have identified a new occurrence of this issue and we are investigating.
Jun 27, 10:53 UTC
Monitoring - Our partner has completed the software upgrade and rolled out changes to address this issue.

We are monitoring the results.

Jun 26, 10:40 UTC
Update - We are currently working with our provider to prepare an emergency maintenance to address and resolve this issue. The maintenance will proceed in 5 minutes at 14:35 UTC and we expect a duration of 15 minutes. Existing sessions should remain up and active, however new connections will not be possible during the upgrade.
Jun 25, 14:32 UTC
Update - We are currently working with our provider to prepare an emergency maintenance to address and resolve this issue.
Jun 25, 14:27 UTC
Investigating - We are currently investigating this issue.
Jun 25, 09:50 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - This incident has been resolved.
Jul 9, 21:45 UTC
Identified - You may experience delivery delays while sending SMS and MMS towards the T-Mobile network from US Toll Free Numbers. This issue is on the downstream side. Another update will be provided as soon as more information becomes available.
Jul 9, 17:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Luxembourg, Portugal

Jul 2, 15:00 UTC
Jul 8, 2024

No incidents reported.