Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 2026 - 02:41 UTC
May 20, 2026 - 02:41 UTC
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
May 20, 2026 - 01:03 UTC
May 20, 2026 - 01:03 UTC
About This Site
This page is dedicated to keeping you informed on status updates from Telnyx.
Mission Control Portal UI
Operational
Mission Control API
Operational
US East Region
Operational
US Central Region
Operational
US West Region
Operational
SIP Trunking - Signaling Regions
Major Outage
US
Operational
Europe
Operational
Australia
Major Outage
Canada
Operational
Asia
Operational
SIP Trunking - Media Anchorsites
Operational
Chicago, IL
Operational
Ashburn, VA
Operational
San Jose, CA
Operational
London, UK
Operational
Amsterdam, Netherlands
Operational
Sydney, Australia
Operational
Frankfurt, Germany
Operational
Toronto, Canada
Operational
Chennai, India
Operational
Sip Trunking - Applications
Operational
MS Teams Operator Connect
Operational
Zoom Provider Exchange
Operational
Programmable Voice - Voice API
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US
Operational
Europe
Operational
Programmable Voice - Voice SDK
Operational
Chicago, IL
Operational
Ashburn, VA
Operational
San Jose, CA
Operational
London, UK
Operational
Sydney, Australia
Operational
Programmable Voice - TeXML
Operational
US
Operational
Europe
Operational
Programmable Voice - Fax
Operational
US
Operational
Europe
Operational
Inbound Calling Services
Operational
Inbound Calling Services - United States
Operational
Inbound Calling Services - Canada
Operational
Outbound Calling Services
Operational
Outbound Calling Services - United States
Operational
Outbound Calling Services - Canada
Operational
Programmable Messaging - 2FA
Operational
EMEA
Operational
NORAM
Operational
LATAM
Operational
APAC
Operational
Programmable Messaging - Alphanumeric Sender ID
Operational
EMEA
Operational
NORAM
Operational
LATAM
Operational
APAC
Operational
Programmable Messaging - Long Codes
Operational
EMEA
Operational
NORAM
Operational
LATAM
Operational
APAC
Operational
Programmable Messaging - Short Codes
Operational
EMEA
Operational
NORAM
Operational
LATAM
Operational
APAC
Operational
Programmable Messaging - Toll Free Numbers
Operational
EMEA
Operational
NORAM
Operational
LATAM
Operational
APAC
Operational
Programmable Messaging - Inbound
Operational
API V1
Operational
API V2
Operational
Programmable Messaging - Outbound
Operational
API V1
Operational
API V2
Operational
Programmable Wireless
Operational
Programmable Video
Operational
Telnyx Storage
Operational
AI Assistants
Operational
moonshotai/Kimi-K2.5
Operational
Qwen/Qwen3-235B-A22B
Operational
Numbering
Operational
Number Searching
Operational
Number Ordering
Operational
International Numbers
Operational
Porting
Operational
Number Lookup API
Operational
Cloud VPN
Operational
Documents
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API Gateway
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Platform
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API Gateway
Operational
Usage Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SIP Trunking Signaling Maintenance - EU Region May 26, 2026 17:00-19:00 UTC
Our Telephony Engineers will perform maintenance on our SIP proxy servers in the Europe region.
Our TLS certificate for our SIP proxy server(s) of sip.telnyx.eu (185.246.41.140 and 185.246.41.141) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).
Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:b6:4e:4a:b2:a9:8a:a9:6c:8d:40:a7:fe:f4:4e:7b
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: C5:F8:17:3E:2F:CB:37:EA:02:23:18:FC:46:3D:9B:6F:4D:4F:61:2A
The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This will be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:32 UTC
Our TLS certificate for our SIP proxy server(s) of sip.telnyx.eu (185.246.41.140 and 185.246.41.141) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).
Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:b6:4e:4a:b2:a9:8a:a9:6c:8d:40:a7:fe:f4:4e:7b
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: C5:F8:17:3E:2F:CB:37:EA:02:23:18:FC:46:3D:9B:6F:4D:4F:61:2A
The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This will be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:32 UTC
SIP Trunking Signaling Maintenance - US Region May 28, 2026 09:00-11:00 UTC
Our Telephony Engineers will perform maintenance on our SIP proxy servers in the US region.
Our TLS certificate for our SIP proxy server(s) of sip.telnyx.com (192.76.120.10 and 64.16.250.10) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).
Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:97:23:dc:a0:7e:60:0d:22:b0:ac:ed:ca:d4:4a:8d
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: 70:7B:25:E9:38:93:68:AB:2B:F7:2C:91:F4:BF:F5:61:71:A0:C7:9C
The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This may be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:41 UTC
Our TLS certificate for our SIP proxy server(s) of sip.telnyx.com (192.76.120.10 and 64.16.250.10) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS.
The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed).
Our new certificate will have this serial number, issuer, and fingerprint.
- Serial Number: 0d:97:23:dc:a0:7e:60:0d:22:b0:ac:ed:ca:d4:4a:8d
- Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1
- SHA1 Fingerprint: 70:7B:25:E9:38:93:68:AB:2B:F7:2C:91:F4:BF:F5:61:71:A0:C7:9C
The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website.
- https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
Note
In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This may be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.
Posted on May 11, 2026 - 14:41 UTC