10DLC Assignments Failing and Some Messages Failing with 40010
Identified - Our downstream partner has identified an issue syncing the latest 10DLC registration data on their platform. As a result, in addition to a subset of 10DLC assignments failing, a small subset of messages are failing with a 40010 (Unregistered 10DLC Message) error despite successful registration of the sender. Our downstream partner is implementing a fix.
Feb 03, 2026 - 23:16 UTC
Update - We are noticing a slight increase in errors causing 10DLC phone number assignment failures related to our downstream partner. We are currently investigating with our partner.
Feb 02, 2026 - 17:16 UTC
Investigating - We are currently investigating this issue.
Feb 02, 2026 - 16:43 UTC

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Mission Control Portal UI Operational
Mission Control API Operational
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SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
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Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
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Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
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Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
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London, UK Operational
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Programmable Voice - TeXML Operational
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Programmable Voice - Fax Operational
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Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
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Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026
Instability for wireless product in the US
Resolved - This incident has been resolved.
Feb 3, 14:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 14:12 UTC
Investigating - We are currently investigating this issue.
Feb 3, 12:44 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 29, 12:20 UTC
Mobile Data Connectivity Degradation in the USA
Resolved - This incident has been resolved.
Feb 3, 07:56 UTC
Investigating - We are currently investigating this issue.
Feb 3, 06:42 UTC
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Jan 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 29, 14:15 UTC
Messaging Database maintenance
Completed - The scheduled maintenance has been completed.
Jan 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 00:00 UTC
Update - Messaging will perform a database migration...
What can be affected:
- latency increase when traffic get redirected to secondary datacenter
- small percentage of message delays
- small percentage of messages with delivery_unconfirmed status even in fact delivered
Jan 29, 20:49 UTC
Scheduled - Messaging will perform a database migration...
What can be affected:
- latency increase when traffic get redirected to secondary datacenter
- small percentage of message delays
Jan 29, 20:30 UTC
Jan 29, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 12:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 28, 20:17 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 29, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 29, 07:41 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 29, 07:41 UTC
Jan 28, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 28, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 27, 18:02 UTC
CloudVPN (Wireguard) maintenance in DC2
Completed - The scheduled maintenance has been completed.
Jan 28, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 12:00 UTC
Scheduled - No customer impact expected
Jan 27, 10:09 UTC
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jan 28, 04:16 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Jan 28, 02:46 UTC
Outbound calls failing with code 403 No Rates Found TM1
Resolved - This incident has been resolved.
Jan 28, 03:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 21:47 UTC
Identified - We see an increase of errors starting today at 2pm UTC with code "SIP/2.0 403 No Rates Found TM1" for our Sydney anchorsite and we’re working on a fix
Jan 22, 21:41 UTC
Investigating - We are currently investigating this issue.
Jan 22, 21:33 UTC
Jan 27, 2026
Scheduled maintenance for Porting
Completed - The scheduled maintenance has been completed.
Jan 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:00 UTC
Scheduled - We’re completing routine infrastructure maintenance to improve reliability.
There may be brief, intermittent port order activation delays during this maintenance window
Jan 26, 17:13 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 27, 09:30 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 27, 09:38 UTC
Jan 26, 2026
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Jan 26, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Jan 26, 05:13 UTC
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Intermittent Errors Fetching AI Assistants
Resolved - This incident has been resolved.
Jan 23, 20:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 19:16 UTC
Investigating - We are currently investigating this issue.
Jan 23, 19:09 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 23, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 23, 11:28 UTC
CloudVPN (Wireguard) maintenance in DC2
Completed - The scheduled maintenance has been completed.
Jan 23, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 12:00 UTC
Scheduled - Technical maintenance, no impact or downtime is expected.
Jan 23, 05:05 UTC
Jan 22, 2026
10DLC SMS traffic sent to AT&T may experience increased latency.
Resolved - This incident has been resolved.
Jan 22, 23:03 UTC
Identified - Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T.

The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available.

Important:
This degradation only impacts 10DLC traffic toward AT&T.
Jan 22, 19:00 UTC
MMS media content towards T-Mobile destinations are displaying improperly
Resolved - This incident has been resolved.
Jan 22, 22:30 UTC
Investigating - We are currently investigating this issue.
Jan 22, 19:43 UTC
Outbound Messaging API errors
Resolved - This incident has been resolved.
Jan 22, 03:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 01:54 UTC
Investigating - We are currently investigating this issue.
Jan 22, 01:39 UTC
Jan 21, 2026
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Jan 21, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:30 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Jan 14, 15:31 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 21, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 21, 08:54 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 20, 08:33 UTC
Update internal DNS configuration
Completed - The scheduled maintenance has been completed.
Jan 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 UTC
Scheduled - We will be updating DNS configuration for better load management of our internal services. No impact expected. All the services would fuction as expected.
Jan 20, 17:34 UTC
SMS Gateway Maintenance (Alphanumeric/International Longcode Messaging)
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:00 UTC
Scheduled - Our messaging engineers will be performing maintenance on our messaging gateway servers responsible for Alphanumeric and International Longcode Messaging SMS traffic.
No downtime is expected.
All messages will be processed and delivered within normal time frames.
Affected Regions: APAC, EMEA, LATAM
Estimated duration: 60 minutes
Jan 20, 16:24 UTC
Jan 20, 2026
SMS Gateway Maintenance (Alphanumeric/International Longcode Messaging)
Completed - The scheduled maintenance has been completed.
Jan 20, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 02:30 UTC
Scheduled - Our messaging engineers will be performing maintenance on our messaging gateway servers responsible for Alphanumeric and International Longcode Messaging SMS traffic.
No downtime is expected.
All messages will be processed and delivered within normal time frames.
Affected Regions: APAC, EMEA, LATAM
Estimated duration: 30 minutes
Jan 19, 18:12 UTC
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