All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
Telephony Anchorsites ? Operational
90 days ago
100.0 % uptime
Today
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
90 days ago
100.0 % uptime
Today
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Web Application Operational
TeXML Operational
TeXML Operational
Wireless Core Operational
Programmable Fax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Telnyx Telephony Engineers will be performing maintenance on the Telephony Engine in the Santos, CA SV1 anchorsites.
Service will be maintained throughout, but during the maintenance the media servers in this anchorsite will be out route, so calls that were set to be anchored in it will be routed automatically to the nearest Anchorsite.
The expected impact is that media packets and webhooks latency will be increased up to 100ms during the maintenance.
There is no expected impact for the establishment of new call attempts or for those calls that are already active at the moment of the maintenance.
Posted on Sep 16, 22:24 UTC
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
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Switch Data API Response Times
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Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - This scheduled maintenance was completed successfully, without incident.
Sep 17, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 16, 17:37 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - This incident has been resolved.
Sep 15, 22:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 19:01 UTC
Identified - The issue has been identified and a fix is being implemented. This issue is affecting both CDRs (Call Detailed Records) and MDRS (Message Detailed Records)
Sep 15, 18:50 UTC
Resolved - This incident has been resolved.
Sep 15, 18:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 18:16 UTC
Investigating - We are currently investigating this issue.
Sep 15, 18:03 UTC
Sep 14, 2021
Resolved - Message Detail Records (MDRs) handled at one of our datac enter failed to write for a short period of time. Messages sent, as well as delivery receipts received at this data center from downstream aggregators, were impacted.

Engineers have since identified the root cause and have implemented a permanent fix and normality, between all of our data centers, was restored at 01:44 AM UTC on September 15th.
Sep 14, 16:30 UTC
Completed - Maintenance was completed successfully, without issue.
Sep 14, 10:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:04 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the CA region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 13, 19:49 UTC
Sep 13, 2021
Completed - Maintenance was completed without issue.
Sep 13, 19:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:31 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the EU region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 13, 18:10 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Resolved - This incident has been resolved.
Sep 10, 21:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 20:54 UTC
Investigating - Our Engineering team is investigating the issue.
Sep 10, 20:46 UTC
Completed - Maintenance was completed without incident.
Sep 10, 10:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 7, 14:40 UTC
Sep 9, 2021

No incidents reported.

Sep 8, 2021
Completed - The maintenance has been completed.
Sep 8, 20:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the EU region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 7, 14:40 UTC
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.