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This page is dedicated to keeping you informed on status updates from Telnyx.
SIP Trunking Signaling Regions
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Operational
US
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Operational
Europe
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Operational
Australia
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Operational
Canada
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Operational
SIP Trunking Media Anchorsites
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Operational
Chicago, IL
Operational
Ashburn, VA
Operational
San Jose, CA
Operational
Vancouver, Canada
Operational
London, UK
Operational
Amsterdam, Netherlands
Operational
Sydney, Australia
Operational
Frankfurt, Germany
Operational
Toronto, Canada
Operational
Miami, FL
Operational
Other Telephony Systems
Operational
Messaging
Operational
Voice API
Operational
Numbering
Operational
Number Searching
Operational
Number Ordering
Operational
Mission Control API
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Operational
East Region
Operational
Central Region
Operational
West Region
Operational
CNAM API
Operational
Central Region
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Operational
West Region
Operational
LRN Lookup API
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Operational
East Region
Operational
Central Region
Operational
Switch Data API
Operational
East Region
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Operational
Central Region
Operational
Intercom Web Application
Operational
TeXML
Operational
TeXML
Operational
Wireless Core
Operational
Programmable Fax
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming SIP Trunking Signaling Maintenance - CA Region
Aug 24, 09:00-11:59 UTC
Our Telephony Engineers will be performing maintenance on our SIP proxy servers in the Canada region. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Note that our TLS certificate for our SIP proxy server sip.telnyx.ca (192.76.120.31) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate loaded into the SBC. Note that the same certificate chain is being used with the new certificate, so this should affect only those customers who load our server certificate rather than the CA certificate into the SBC.
This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have our server certificate loaded into the phones.
The new certificate will have serial number ba:78:29:90:4b:40:ac:9a:a0:8e:02:3e:8a:76:f2:6b. It's available for download from this (non-Telnyx) website https://crt.sh/?d=7343773976 (it does not include the intermediate certificate, which should not be a problem).
Note, too, that the new certificate has a private key with a size of 4096 bits, whereas the current in-use certificate key has a size of 2048 bits. We don’t expect that customers' clients or servers should have a problem with this. If in doubt, please check the documentation of your phone/appliance.
Posted on Aug 17, 17:16 UTC
Note that our TLS certificate for our SIP proxy server sip.telnyx.ca (192.76.120.31) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate loaded into the SBC. Note that the same certificate chain is being used with the new certificate, so this should affect only those customers who load our server certificate rather than the CA certificate into the SBC.
This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have our server certificate loaded into the phones.
The new certificate will have serial number ba:78:29:90:4b:40:ac:9a:a0:8e:02:3e:8a:76:f2:6b. It's available for download from this (non-Telnyx) website https://crt.sh/?d=7343773976 (it does not include the intermediate certificate, which should not be a problem).
Note, too, that the new certificate has a private key with a size of 4096 bits, whereas the current in-use certificate key has a size of 2048 bits. We don’t expect that customers' clients or servers should have a problem with this. If in doubt, please check the documentation of your phone/appliance.
Posted on Aug 17, 17:16 UTC
Upcoming SIP Trunking Signaling Maintenance - AU Region
Aug 25, 14:00-16:59 UTC
Our Telephony Engineers will be performing maintenance on our SIP proxy servers in the Australia region. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Note that our TLS certificate for our SIP proxy server sip.telnyx.com.au (103.115.244.145) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate loaded into the SBC. Note that the same certificate chain is being used with the new certificate, so this should affect only those customers who load our server certificate rather than the CA certificate into the SBC.
This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have our server certificate loaded into the phones.
The new certificate will have serial number ec:70:68:1f:00:f3:62:b0:c7:36:5f:2c:f5:c2:89:b1. It's available for download from this (non-Telnyx) website https://crt.sh/?d=7343600922 (it does not include the intermediate certificate, which should not be a problem).
Note, too, that the new certificate has a private key with a size of 4096 bits, whereas the current in-use certificate key has a size of 2048 bits. We don’t expect that customers' clients or servers should have a problem with this. If in doubt, please check the documentation of your phone/appliance.
Posted on Aug 17, 17:34 UTC
Note that our TLS certificate for our SIP proxy server sip.telnyx.com.au (103.115.244.145) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate loaded into the SBC. Note that the same certificate chain is being used with the new certificate, so this should affect only those customers who load our server certificate rather than the CA certificate into the SBC.
This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have our server certificate loaded into the phones.
The new certificate will have serial number ec:70:68:1f:00:f3:62:b0:c7:36:5f:2c:f5:c2:89:b1. It's available for download from this (non-Telnyx) website https://crt.sh/?d=7343600922 (it does not include the intermediate certificate, which should not be a problem).
Note, too, that the new certificate has a private key with a size of 4096 bits, whereas the current in-use certificate key has a size of 2048 bits. We don’t expect that customers' clients or servers should have a problem with this. If in doubt, please check the documentation of your phone/appliance.
Posted on Aug 17, 17:34 UTC