All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
Telephony Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Web Application Operational
TeXML Operational
TeXML Operational
Wireless Core Operational
Programmable Fax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
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Past Incidents
May 6, 2021

No incidents reported today.

May 5, 2021
Number Ordering Service Degradation
Resolved - This incident has been resolved.
May 5, 21:40 UTC
Monitoring - We believe to have resolved the number ordering issues.

We are continuing to monitor internal metrics to ensure there is no lasting impact.
May 5, 19:41 UTC
Investigating - We are currently investigating issues with ordering numbers on our platform.

Users may experience elevated errors when attempting to purchase numbers via the API or the Mission Control Portal.
May 5, 19:34 UTC
May 4, 2021
Degraded Service for Messaging
Resolved - This incident has been resolved.
May 4, 23:46 UTC
Monitoring - As of 23:08 UTC this issue has been mitigated and messaging services returned to normal at that time.

We are continuing to monitor this for lasting impact.
May 4, 23:29 UTC
Investigating - We are currently investigating issues that are impacting a subset of messages sent through Telnyx.

At this time we're experiencing issues returning DLRs for a small subset of outgoing messages. As well as issues utilizing the "Sticky Sender" messaging feature.
May 4, 22:01 UTC
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Scheduled API v1 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 12:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 11:45 UTC
Scheduled - Our engineers will be performing maintenance on infrastructure tied to our API v1.

The maintenance window will be just under 1 hour but the actual downtime of the API v1 will only last ~10 seconds. Any API v1 service disruptions during this time frame can be attributed to this maintenance.
Apr 28, 19:59 UTC
Apr 28, 2021
Scheduled Telephony Engine Maintenance - Canada Region
Completed - The scheduled maintenance has been completed.
Apr 28, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in the CA region.
Service will be maintained throughout, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Apr 27, 18:01 UTC
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021
Messaging: Intermittent increase in 5XX API responses
Resolved - We are backfilling an incident regarding our Messaging API where our messaging engineers were alerted at 00:30 UTC to an increase in 5XX API responses when sending outbound messages through our network. Some users may have observed specific errors suggesting that their numbers were not valid or not assigned to a messaging profile.

The underlying issue has since been resolved as of 17:03 PM UTC.
Apr 23, 00:30 UTC
Apr 22, 2021

No incidents reported.

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