All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Uptime over the past 90 days. View historical uptime.
Telephony SIP Regions ? Operational
90 days ago
100.0 % uptime
Today
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
90 days ago
100.0 % uptime
Today
Telephony Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Web Application Operational
TeXML Operational
90 days ago
100.0 % uptime
Today
TeXML Operational
90 days ago
100.0 % uptime
Today
Wireless Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Telephony Engine Maintenance - US Region Oct 23, 09:00-11:30 UTC
Our Telephony Engineers will be performing maintenance on the Telephony Engine in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Posted on Oct 21, 16:47 UTC
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Call Control Degradation
Resolved - This incident has been resolved.
Oct 20, 08:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 21:35 UTC
Identified - Our engineers were alerted to an increase in processing call control requests today @ 15:05 UTC. Impacted requests will not be processed by our call control product.

Our engineers are investigating into the issue and we'll provide updates to our status page
Oct 19, 16:25 UTC
Oct 19, 2020
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Non-disruptive Scheduled Telephony Engine Maintenance - US Region
Completed - Maintenance was completed, as scheduled, without incident.
Oct 16, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our SIP IP addresses are moved between hosts.
Oct 15, 20:06 UTC
Oct 15, 2020
Messaging: July messages re-processed
Resolved - 15th October 2020

At 02:17:00 AM, our engineers were alerted to one of our messaging services which got into an unhealthy state and re-processed a subset of users messages that were sent outbound in July.

The issue was confirmed rectified at 03:00:00 AM UTC.

We apologize for any inconvenience this may have caused.
Oct 15, 17:21 UTC
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Messaging: Intermittent Webhook Delays
Resolved - The underlying issue causing a delay in messages being sent/received was rectified at 19:13 PM UTC 8th October 2020. Engineers have continued to monitor since and have confirmed delays are no longer observed. This incident is resolved.
Oct 9, 08:10 UTC
Investigating - Our engineers have been alerted to an increase in delays with receiving webhooks events for a subset of messages. They are actively investigating the root cause at this time.
Oct 8, 18:11 UTC
Oct 8, 2020
Messaging: Intermittent Webhook Delays
Resolved - The underlying issue causing a delay in messages being sent/received was identified and our messaging engineers applied a fix at 01:30 AM UTC.
Oct 8, 08:34 UTC
Update - This issue is also affecting the rate at which messages are delivered. Our engineers continue to look further into this issue.
Oct 7, 21:17 UTC
Investigating - Our engineers have been alerted to an increase in delays with receiving webhooks events for a subset of messages. They are actively investigating the root cause at this time.
Oct 7, 18:55 UTC
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