Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
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Telnyx will perform emergency maintenance on wireless network infrastructure in the EMEA region. This maintenance addresses a routing issue on VCLR infrastructure in Frankfurt (FR5) that has been causing minor packet loss and connectivity degradation for some EMEA-originating services.
Maintenance window: 11 September 2026, 16:00–17:00 UTC (5:00 PM – 6:00 PM Dublin time)
Expected impact: Brief service interruptions of up to 10 minutes for wireless SIMs with traffic originating in EMEA. Established sessions may briefly drop and will automatically reconnect. New session registrations during the window may experience delays.
Affected services: Wireless data, SMS, and VoLTE session setup for EMEA-originating traffic. Services in other regions (Americas, APAC) are not affected.
Customer action: None required. Sessions will reconnect automatically. Services will be monitored throughout the maintenance window.