Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
We are investigating delays in the delivery of SMS messages sent over 10DLC long code numbers to AT&T subscribers, beginning October 6 at around 15:00 UTC. Messages are being accepted but may be delivered later than expected to AT&T handsets. Messages to other carriers are not affected. Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing. We will provide further updates as more information becomes available.
Investigating
We are investigating delays in the delivery of SMS messages sent over 10DLC long code numbers to AT&T subscribers, beginning October 6 at around 15:00 UTC. Messages are being accepted but may be delivered later than expected to AT&T handsets. Messages to other carriers are not affected. Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing. We will provide further updates as more information becomes available.