Identified - We are currently facing MMS delivery delays to AT&T network in the US for a subset of Toll Free Numbers and Short Codes. Our downstream partner is currently working with the carrier to resolve this issue. Updates will be provided as soon as they are available
Nov 20, 2024 - 18:05 UTC
Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support. Posted on
Nov 20, 2024 - 17:27 UTC
Impact: Our Telephony Engineers will be performing an update on the Voice Services servers across all regions. This update is not expected to cause any service disruptions.
Action Required: If you encounter any issues with call connectivity or experience disruptions during or after the update, please contact Telnyx Support immediately for assistance. Posted on
Nov 20, 2024 - 14:58 UTC
Completed -
The scheduled maintenance has been completed.
Nov 20, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Nov 18, 15:47 UTC
Completed -
The scheduled maintenance has been completed.
Nov 18, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Nov 15, 18:50 UTC
Resolved -
This incident has been resolved.
Nov 17, 02:49 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 16, 22:39 UTC
Update -
We are continuing to work on a fix for this issue.
Nov 16, 22:39 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 16, 18:15 UTC
Investigating -
We are currently experiencing several-hour delays in reporting SIM usage data to the portal. While data services are up, the delayed reporting will impact any Data Limits applied to SIMs and SIM groups .i.e. SIMS can currently exceed the usage value set in the data limit.
We are actively working on resolving this delay. Further updates to follow.
Nov 16, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
Nov 15, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Nov 12, 15:21 UTC
Completed -
The scheduled maintenance has been completed.
Nov 14, 13:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 UTC
Scheduled -
Impact: Our Telephony Engineers will perform maintenance on the Voice Services servers across all regions. This activity is not expected to cause any service disruptions.
Action Required: If you experience any issues with call connectivity or encounter disruptions during or after the maintenance, please contact Telnyx Support immediately for assistance.
Nov 13, 14:47 UTC
Completed -
The scheduled maintenance has been completed.
Nov 14, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 11:00 UTC
Scheduled -
We will be making updates to our IP routing config for Wireless Public IP to optimise for reduced latency. No impact to service is expected.
Nov 13, 13:52 UTC
Completed -
The scheduled maintenance has been completed.
Nov 13, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:40 UTC
Scheduled -
Impact: Our Telephony Engineers will be conducting maintenance on the Voice Services servers across all regions. This activity is not expected to cause any service disruptions.
Action Required: If you experience any issues with outbound call connectivity or encounter disruptions during or after the maintenance, please contact Telnyx Support immediately for assistance.
Nov 13, 10:27 UTC
Completed -
The scheduled maintenance has been completed.
Nov 13, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:30 UTC
Scheduled -
Our engineers will be performing maintenance in the us-east-1 region of Cloud Storage. This maintenance should not disrupt service.
Nov 12, 10:39 UTC
Resolved -
This incident has been resolved.
Nov 13, 01:21 UTC
Investigating -
Possible MMS delivery delays to T-Mobile in the US for Toll Free Numbers. Our downstream partner is currently working with the carrier to resolve this issue. Updates will be provided as soon as they are available
Nov 12, 19:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 12, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled -
Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Nov 8, 18:22 UTC
Completed -
The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled -
Our Telephony Engineers will perform maintenance on our Programmable Voice and TeXML services in the Europe/US region. This maintenance should not disrupt service.
Nov 8, 10:37 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 11:00 UTC
Scheduled -
Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada region. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Nov 11, 10:33 UTC
Completed -
The scheduled maintenance has been completed.
Nov 8, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 10:30 UTC
Scheduled -
Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada region. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Nov 7, 20:33 UTC
Completed -
The scheduled maintenance has been completed.
Nov 7, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 10:30 UTC
Scheduled -
Our Telephony Engineers will be performing maintenance on our SIP registrar servers in the Canada region. This maintenance will not disrupt service.
Nov 6, 18:31 UTC
Completed -
The scheduled maintenance has been completed.
Nov 7, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 08:00 UTC
Scheduled -
Impact: Our Telephony Engineers will be performing an update on the Voice Services servers across all regions. This update is not expected to cause any service disruptions.
Action Required: If you encounter any issues with outbound call connectivity or experience disruptions during or after the update, please contact Telnyx Support immediately for assistance.
Nov 5, 14:58 UTC