Currently facing issues with "Zoom Provider Exchange"
Investigating - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 13, 2025 - 19:50 UTC

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Partial Outage
US ? Partial Outage
Europe ? Partial Outage
Australia ? Partial Outage
Canada ? Partial Outage
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 14, 2025

No incidents reported today.

Nov 13, 2025
Data Connectivity Issues on IMSI1/IMSI2
Resolved - This incident has been resolved.
Nov 13, 18:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 18:03 UTC
Investigating - We are currently investigating this issue.
Nov 13, 17:27 UTC
Currently facing issues with "Zoom Provider Exchange"
Resolved - This incident has been resolved.
Nov 13, 11:27 UTC
Update - This issue is not affecting calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.

Our team keeps working on solving this.
Nov 11, 17:36 UTC
Update - The Telnyx integration with Zoom Provider Exchange is not currently working. We are actively investigating the issue.
Nov 10, 23:27 UTC
Investigating - We are currently investigating this issue.
Nov 10, 22:51 UTC
Programmable Fax outage
Resolved - This incident has been resolved.
Nov 13, 10:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 10:36 UTC
Update - We are currently investigating this issue.
Nov 13, 10:36 UTC
Investigating - We are currently investigating this issue.
Nov 13, 08:56 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Nov 7, 20:02 UTC
Nov 12, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Nov 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Nov 10, 05:43 UTC
Nov 11, 2025
Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
LSMS Data Synchronization in Canada
Completed - The scheduled maintenance has been completed.
Nov 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 11:00 UTC
Scheduled - We will be performing a scheduled maintenance event to our Local Service Management System (LSMS) in Canada. This update ensures our systems remain fully synchronized with the NPAC database. During this maintenance window, we do not expect any impact to call routing or existing phone numbers. In rare cases, recent porting updates may take a short time to fully synchronize after maintenance completes.
Nov 6, 18:57 UTC
Nov 6, 2025
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Nov 6, 11:35 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Nov 6, 11:25 UTC
Nov 5, 2025
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Nov 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Nov 4, 17:23 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Nov 5, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Nov 5, 08:00 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Nov 5, 08:00 UTC
Nov 4, 2025
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Nov 4, 03:25 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Nov 4, 02:15 UTC
CNAM dips are failing for inbound calls
Resolved - This incident has been resolved.
Nov 4, 03:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 15:21 UTC
Investigating - We are currently investigating this issue.
Oct 31, 22:08 UTC
Nov 3, 2025
High DLR Timeout Rates for Toll-Free Messaging
Resolved - This incident has been resolved.
Nov 3, 19:20 UTC
Update - A fix has been implemented and we are monitoring the results.
Nov 3, 18:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 18:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:38 UTC
Investigating - We are currently investigating this issue.
Nov 3, 17:11 UTC
Qwen/Qwen3-235B-A22B model down in EU
Resolved - This incident has been resolved.
Nov 3, 17:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 17:50 UTC
Investigating - We are currently investigating this issue.
Nov 3, 17:17 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 30, 10:40 UTC
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