CNAM dips are failing for inbound calls
Investigating - We are currently investigating this issue.
Oct 31, 2025 - 22:08 UTC

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
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SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
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Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 30, 10:40 UTC
Oct 30, 2025
SIP Trunking Signaling - Europe region
Completed - The scheduled maintenance has been completed.
Oct 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Europe region (sip.telnyx.eu).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 29, 20:28 UTC
Telnyx Flow | Increase in 5XX errors
Resolved - This incident has been resolved.
Oct 30, 09:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 23:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 22:43 UTC
Investigating - We are currently investigating this issue.
Oct 29, 22:28 UTC
Oct 29, 2025
SIP Trunking Signaling - Australia region
Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Australia region (sip.telnyx.com.au).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 28, 18:50 UTC
SIP Trunking Signaling - US region
Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:01 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region (sip.telnyx.com).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 28, 18:52 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Oct 29, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Oct 29, 09:29 UTC
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice EU/US
Completed - The scheduled maintenance has been completed.
Oct 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Oct 28, 18:54 UTC
Mobile Wireless Core Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:00 UTC
Scheduled - The Telnyx Wireless Team will be turning up a new component in the 3G Signalling flow to better manage the multiple external connections carrying this traffic. No impact to existing data sessions is expected. Devices trying to connect on 3G-only networks may not be able to do so for upto 15 minutes during the maintenance window.
Oct 24, 11:34 UTC
Oct 28, 2025
Short Code SMS Connectivity Issues
Resolved - This incident has been resolved.
Oct 28, 15:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 15:25 UTC
Investigating - We are currently investigating this issue.
Oct 28, 15:22 UTC
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Oct 28, 11:36 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Oct 28, 11:26 UTC
Oct 27, 2025
10DLC - T-Mobile Number Provisioning Issues
Resolved - This incident has been resolved.
Oct 27, 21:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 20:09 UTC
Investigating - We are currently investigating this issue.
Oct 27, 19:26 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Oct 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 06:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Oct 24, 17:27 UTC
Mission Control Portal slow response times when loading content or elements.
Resolved - This incident has been resolved.
Oct 27, 09:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 16:29 UTC
Wireless Capacity Expansion - Europe
Completed - The scheduled maintenance has been completed.
Oct 27, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 05:30 UTC
Scheduled - The Wireless team will be undertaking work to increase core capacity at our European site. No impact on data sessions is anticipated.
Oct 24, 15:51 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Scheduled maintenance for Media Streaming EU/US
Completed - The scheduled maintenance has been completed.
Oct 24, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Media Streaming services in the Europe/US region. This maintenance should not disrupt service.
Oct 24, 10:06 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Oct 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Oct 24, 10:06 UTC
Oct 23, 2025

No incidents reported.

Oct 22, 2025
Messaging - Delay in delivering Toll Free messages
Resolved - This incident has been resolved.
Oct 22, 14:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 13:49 UTC
Identified - We have identified delays in SMS delivery, and are actively investigating.
Messages are currently queued and will be delivery_unconfirmed once we resolve the issue.

We will post an update here in 30 minutes.
Oct 22, 13:15 UTC
SIP Trunking Signaling - Canada region
Completed - The scheduled maintenance has been completed.
Oct 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada region (sip.telnyx.ca).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 21, 15:48 UTC
Programmable wireless - Connectivity issues for USC
Resolved - This incident has been resolved.
Oct 22, 12:00 UTC
Investigating - We are currently investigating this issue.
Oct 21, 13:09 UTC
Oct 21, 2025
Issues with live chat functionality on Mission Control Portal
Resolved - This incident has been resolved.
Oct 21, 08:10 UTC
Investigating - Our live chat service provider is currently experiencing issues at this time, leading to increased agent response times over portal chat.

In the mean-time, please submit queries via email to support@telnyx.com for assistance.

They are investigating this issue, and we thank you for your patience.
Oct 20, 08:15 UTC
Slack ticket creation issues
Resolved - This incident has been resolved.
Oct 21, 08:10 UTC
Investigating - We are currently experiencing issues with our slack ticket creation partner which may lead to intermittent failures and delays.

For support queries, we recommend opening tickets directly via email to support@telnyx.com.

They are investigating this issue, and we thank you for your patience.
Oct 20, 08:51 UTC
Oct 20, 2025
CNAM issues on calls.
Resolved - This incident has been resolved.
Oct 20, 21:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 23:50 UTC
Identified - The implemented fix for the CNAM service is producing some timeouts which results on not all calls having the proper CNAM populated. Our team is looking at alternative solutions that can provide a better fix for the problem.
Oct 4, 22:38 UTC
SIP Trunking Signaling - Canada region
Completed - The scheduled maintenance has been completed.
Oct 20, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada region (sip.telnyx.ca).
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Oct 19, 11:29 UTC
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