Audio issues on calls when using Noise Suppression.
Identified - Our team is working on resolving the issue. In the meantime if you are facing call audio issues and you have enabled noise suppression in the Telnyx Portal, please disable the noise suppression option.
Sep 09, 2025 - 21:50 UTC
Investigating - We are currently investigating this issue.
Sep 09, 2025 - 21:47 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API ? Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Degraded Performance
Chicago, IL Degraded Performance
Ashburn, VA Degraded Performance
San Jose, CA Degraded Performance
London, UK Degraded Performance
Amsterdam, Netherlands Degraded Performance
Sydney, Australia Degraded Performance
Frankfurt, Germany Degraded Performance
Toronto, Canada Degraded Performance
Chennai, India Degraded Performance
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Number Search and Ordering Maintenance Sep 18, 2025 06:00-07:00 UTC

Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Posted on Sep 12, 2025 - 14:25 UTC
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Sep 9, 14:19 UTC
Sep 12, 2025
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Sep 12, 15:19 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Sep 12, 14:59 UTC
Sep 11, 2025
Wireless Configuration Updates
Completed - The scheduled maintenance has been completed.
Sep 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 16:00 UTC
Scheduled - The Wireless team will be performing configuration updates on components not involved in the normal data flow. No impact to service is anticipated.
Sep 8, 12:18 UTC
Sep 10, 2025
Wireless Software Upgrade
Completed - The scheduled maintenance has been completed.
Sep 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:00 UTC
Scheduled - The Wireless team will be performing SW upgrades on infrastructure components. No impact to service is anticipated.
Sep 8, 12:16 UTC
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Sep 10, 16:03 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Sep 10, 15:53 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Sep 10, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Sep 8, 15:11 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Sep 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Sep 8, 15:10 UTC
Sep 9, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Sep 8, 16:43 UTC
Sep 8, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Sep 8, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:30 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Sep 4, 17:34 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Sep 5, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 09:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Sep 4, 09:52 UTC
Telnyx API Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 03:30 UTC
Scheduled - The API Gateway will undergo scheduled maintenance during this window. Services will remain available, and we do not expect any disruption to customer traffic.
Sep 3, 17:08 UTC
Sep 4, 2025
Programmable Wireless loss of connectivity in Europe
Resolved - This incident has been resolved.
Sep 4, 20:27 UTC
Update - A fix has been implemented and we are monitoring the results.
Sep 4, 20:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 19:06 UTC
Investigating - We are currently investigating this issue.
Sep 4, 18:37 UTC
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Sep 4, 12:34 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Sep 4, 12:19 UTC
10DLC Messaging API maintenance
Resolved - This incident has been resolved.
Sep 4, 12:01 UTC
Investigating - We are currently investigating this issue.
Sep 4, 11:35 UTC
Sep 3, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Sep 3, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:15 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Sep 3, 09:03 UTC
Sep 2, 2025

No incidents reported.

Sep 1, 2025
Telnyx API Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 UTC
Scheduled - The API Gateway will undergo scheduled maintenance during this window. Services will remain available, and we do not expect any disruption to customer traffic.
Aug 25, 19:28 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Sep 1, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Sep 1, 07:44 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Sep 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Sep 1, 07:45 UTC
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