Voice Services Update - All Regions
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 2025 - 08:02 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Dec 11, 2025 08:00 - Dec 15, 2025 00:00 UTC
Currently facing issues with "Zoom Provider Exchange"
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 05, 2025 - 19:46 UTC
Identified - We’ve identified the root cause and we’re working with Zoom to fix it.
Dec 01, 2025 - 15:19 UTC
Update - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 19, 2025 - 10:05 UTC
Update - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 18, 2025 - 14:57 UTC
Investigating - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 13, 2025 - 19:50 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Under Maintenance
Chicago, IL Under Maintenance
Ashburn, VA Under Maintenance
San Jose, CA Under Maintenance
London, UK Under Maintenance
Amsterdam, Netherlands Under Maintenance
Sydney, Australia Under Maintenance
Frankfurt, Germany Under Maintenance
Toronto, Canada Under Maintenance
Chennai, India Under Maintenance
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Port Activation Delays - US Local phone numbers
Resolved - This incident has been resolved.
Dec 12, 21:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 15:50 UTC
Investigating - We are currently investigating this issue.
Dec 12, 15:14 UTC
3G Signalling Down
Resolved - This incident has been resolved.
Dec 12, 04:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 15:30 UTC
Investigating - We are currently investigating this issue.
Dec 11, 13:46 UTC
Dec 11, 2025
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Dec 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Dec 10, 06:50 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Dec 5, 19:25 UTC
Telnyx Cloud Storage Maintenance in us-west-1
Completed - The scheduled maintenance has been completed.
Dec 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 08:00 UTC
Scheduled - Scheduled maintenance for Telnyx Cloud Storage us-west-1 region. No expected disruption. Very slight possibility of service degradation for bucket and object read/write operations in the region during the scheduled time period.
Dec 4, 18:30 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Intermittent issues editing AI Assistants. Live calls are unaffected.
Resolved - This incident has been resolved.
Dec 9, 18:40 UTC
Investigating - We are currently investigating this issue.
Dec 9, 18:25 UTC
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Dec 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Dec 5, 16:33 UTC
Dec 8, 2025
Scheduled maintenance for call-recordings, recorder and recorder_uploader EU/US
Completed - The scheduled maintenance has been completed.
Dec 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Call Recordings, Recorder and Recorder Uploader services in the Europe/US region. This maintenance should not disrupt service.
Dec 8, 08:36 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Dec 4, 16:55 UTC
Outage of Wireless HTTP API service
Resolved - This incident has been resolved.
Dec 5, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 08:24 UTC
Investigating - We are currently investigating this issue.
Dec 5, 08:19 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 14:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support
Dec 3, 11:24 UTC
Dec 4, 2025
AT&T 10DLC MMS Delivery Receipt Delays
Resolved - This incident has been resolved.
Dec 4, 05:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 16:18 UTC
Update - We're noticing a delay in receiving delivery receipts over MMS with AT&T which appears to be related to periods of high traffic.

We continue to escalate this issue with our downstream partners and will provide updates when the issue has been identified in a timely manner.

Our downstream partner continues to investigate the issue on their side. We will provide updates as we receive them.
Dec 3, 01:07 UTC
Update - We're noticing a delay in receiving delivery receipts over MMS with AT&T which appears to be related to periods of high traffic.

We continue to escalate this issue with our downstream partners and will provide updates when the issue has been identified in a timely manner.
Dec 1, 23:38 UTC
Update - 10DLC MMS messages towards AT&T issues with receiving delivery receipts.
We're investigating MMS messages towards AT&T not receiving delivery receipts in a timely manner.
Dec 1, 19:23 UTC
Investigating - We are currently investigating this issue.
Dec 1, 18:42 UTC
AT&T 10DLC MMS Duplicate Messages
Resolved - This incident has been resolved.
Dec 4, 05:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 17:54 UTC
Update - We are investigating reports of duplicate messages being sent towards AT&T destinations on MMS routes.

Telnyx sees no duplication of messages on our platform, we are escalating downstream with our partners to resolve this issue.

Our downstream partner continues to investigate the issue on their side. We will provide updates as we receive them.
Dec 3, 01:07 UTC
Investigating - We are investigating reports of duplicate messages being sent towards AT&T destinations on MMS routes.

Telnyx sees no duplication of messages on our platform, we are escalating downstream with our partners to resolve this issue.
Dec 2, 19:05 UTC
Dec 3, 2025
Telnyx Cloud Storage Maintenance in us-east-1
Completed - The scheduled maintenance has been completed.
Dec 3, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:00 UTC
Scheduled - Scheduled maintenance for Telnyx Cloud Storage us-east-1 region. No expected disruption. Very slight possibility of service degradation for bucket and object read/write operations in the region during the scheduled time period.
Dec 2, 08:00 UTC
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Dec 3, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our SIP registrar servers.
This maintenance will not disrupt service.
Dec 2, 18:27 UTC
Improve redundancy on 3G Signalling - IMSI1
Completed - The scheduled maintenance has been completed.
Dec 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Nov 28, 15:33 UTC
Scheduled API Gateway Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Dec 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:01 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Dec 2, 16:03 UTC
Dec 2, 2025
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Dec 2, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our SIP registrar servers.
This maintenance will not disrupt service.
Dec 1, 19:35 UTC
Dec 1, 2025
Degradation of wireless service on IMSI1
Resolved - This incident has been resolved.
Dec 1, 15:15 UTC
Update - Customers using IMSI 1 will be experiencing intermittent wireless services. Vendor is investigating the issue. No ETA at this time.
Nov 19, 06:04 UTC
Update - Customers using IMSI 1 will be experiencing intermittent wireless services. Vendor is investigating the issue. No ETA at this time.
Nov 18, 11:40 UTC
Investigating - Customers using IMSI 1 will be experiencing intermittent wireless services. Vendor is investigating the issue. No ETA at this time.
Nov 17, 15:55 UTC
Scheduled SIP Trunking Signaling Maintenance - EU Region
Completed - The scheduled maintenance has been completed.
Dec 1, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our SIP registrar servers.
This maintenance will not disrupt service.
Nov 28, 17:02 UTC
Nov 30, 2025

No incidents reported.

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