Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Our engineering team have confirmed that issues with the portability checker, submission of port requests along with attachment of messaging profiles to DID's are now resolved.
We apologize for any inconvenience and appreciate your continued patience.
Resolved
Our engineering team have confirmed that issues with the portability checker, submission of port requests along with attachment of messaging profiles to DID's are now resolved.
We apologize for any inconvenience and appreciate your continued patience.
Monitoring
Our engineers are continuing to work on a fix, customers should see normal behaviour return shortly.
We continue to monitor the situation to confirm full stability.
Thank you for your continued patience.
Identified
We have identified an intermittent issue with our portability checker, submission of port requests along with attachment of messaging profiles to DID's. Our customers are prompted with red banners detailing internal server errors. Our engineers continue to investigate and work to mitigate the issue.
We will keep you informed as updates are provided on the resolution.