All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony System Operational
Messaging Operational
Call Control Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Network Maintenance Mar 28, 05:30-06:30 CDT
Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Thursday, March 28th. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Posted on Mar 11, 12:54 CDT
Scheduled Network Maintenance Apr 1, 05:30-06:30 CDT
Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Monday, April 1st. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Posted on Mar 11, 12:55 CDT
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
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Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 25, 2019
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:30 CDT
Scheduled - Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Monday, March 25th. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Mar 11, 12:49 CDT
Telnyx Messaging Services maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 CDT
Scheduled - Telnyx will perform upgrades on its Messaging services and some Toll Free numbers might be unavailable to send or receive messages for a period of up to 30 min each inside the maintenance window.
Mar 22, 13:46 CDT
Mar 23, 2019

No incidents reported.

Mar 22, 2019
Fiber cut in Ohio
Resolved - This incident has been resolved.
Mar 22, 11:59 CDT
Monitoring - The underlying carrier informed us that the fiber cut was restored at 9:26am CST. Inbound calls to DIDs in the 937 area code are now operational but please reach out to our Support team if you continue to face issues or have any queries.

We are continuing to monitor traffic to this area.

Best,
Telnyx Support
Mar 22, 10:56 CDT
Identified - We are aware of an incident regarding inbound call completion issues in the Ohio area, specifically calls to 937 area codes starting at approximately 5:45am CST.

The underlying carrier has dispatched transport tech who are on-site and currently working on fixing the fiber cut.

Further updates to follow as we get confirmation of the fix.
Mar 22, 10:03 CDT
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 05:30 CDT
Scheduled - Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Friday, March 22nd. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Mar 20, 08:45 CDT
Mar 21, 2019
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 05:30 CDT
Scheduled - Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Thursday, March 21st. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Mar 11, 12:48 CDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:31 CDT
Scheduled - Telnyx will be performing scheduled network maintenance between 10:30 and 11:30 UTC on Tuesday, March 19th. We are reserving an hour but do not expect the maintenance to take the full allotted time.

We expect no impact to any production services.
Mar 11, 12:47 CDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Scheduled Telephony Engine Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Mar 13, 17:56 CDT
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:30 CDT
Scheduled - Telnyx will be performing scheduled network maintenance between 10:30 and 12:00 UTC on Thursday, March 14th. We are reserving an hour but do not expect the maintenance to take the full allotted time.

While we are taking the necessary steps to minimize impact to production services, we do expect up to 15 minutes of disruption to the following production services during the maintenance:
---Messaging
---Switch Data
Mar 11, 12:40 CDT
Mar 13, 2019

No incidents reported.

Mar 12, 2019
Verizon SMS Outage
Resolved - Verizon has resolved their outage and we've confirmed no further issues with Verizon deliverability.
Mar 12, 14:38 CDT
Update - We've tested successful Verizon MT + MO SMS delivered, so this is now considered degraded performance for Verizon SMS. We will post an update here once we've confirmed that Verizon Wireless has resolved the issue.
Mar 12, 13:47 CDT
Monitoring - We have been notified that Verizon Wireless is experiencing a nationwide outage with SMS delivery. We will continue monitoring and provide updates as we receive them.
Mar 12, 13:13 CDT
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