Resolved -
This incident has been resolved.
Mar 20, 22:01 UTC
Update -
Contingency measures were applied, the service is stable, and we are monitoring the results.
WebRTC clients using SIP JS may still see intermittent connectivity issues over websockets (ws / wss), which engineers are continuing to work on restoring.
Mar 20, 17:33 UTC
Monitoring -
Contingency measures were applied, the service is stable, and we are monitoring the results.
Mar 20, 17:25 UTC
Update -
We are currently investigating this issue with the primary IP address with sip.telnyx.com affecting US region.
The secondary IP address is unaffected, please consider moving traffic to 64.16.250.10 if you are experiencing connectivity issues.
Mar 20, 17:10 UTC
Investigating -
We are currently investigating this issue with the primary IP address with sip.telnyx.com.
The secondary IP address is unaffected, please consider moving traffic to 64.16.250.10 if you are experiencing connectivity issues.
Mar 20, 16:43 UTC