All Systems Operational

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control API ? Operational
90 days ago
99.96 % uptime
Today
East Region   Operational
90 days ago
99.96 % uptime
Today
Central Region   Operational
90 days ago
99.96 % uptime
Today
West Region   Operational
90 days ago
99.96 % uptime
Today
CNAM API Operational
90 days ago
99.96 % uptime
Today
Central Region   ? Operational
90 days ago
99.96 % uptime
Today
West Region   Operational
90 days ago
99.96 % uptime
Today
LRN Lookup API ? Operational
90 days ago
99.96 % uptime
Today
East Region   Operational
90 days ago
99.96 % uptime
Today
Central Region   Operational
90 days ago
99.96 % uptime
Today
Switch Data API Operational
90 days ago
99.96 % uptime
Today
East Region   ? Operational
90 days ago
99.96 % uptime
Today
Central Region   Operational
90 days ago
99.96 % uptime
Today
Telephony System   Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Completed - The scheduled maintenance has been completed.
Jul 6, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 CDT
Scheduled - Please be advised that we will undertake planned maintenance in San Jose beginning tonight at 11:00 PM Central Time on 5 July 2018 (5:00 AM GMT 6 July 2018.) Customers should expect a brief disruption (lasting no more than one hour) of voice services utilizing Verizon. Please contact our 24/7 support team with any questions.
Jul 5, 14:39 CDT
Jul 4, 2018
Resolved - Some customers may have seen intermittent availability of some API endpoints between 11:30 and 11:40 UTC due to issues with an upgrade we were performing on some of the hosts we use to front user requests.

We sincerely apologize for any inconvenience caused.
Jul 4, 06:30 CDT
Jul 3, 2018
Resolved - We have continued to monitor and confirm we have had no new reported incidents with regards to inbound call failures to Telnyx Toll Free DID's since 03:05:30 PM US CENTRAL, when Verizon was removed.

At this point the relevant teams are still engaging on finding a solution to the intermittent nature of receiving calls with Verizon.

Until such a time, Verizon will continue to stay removed from route and we assure our customers that we've a plan in place to minimize and resolve any such potential future occurrences.

We sincerely apologize for any inconvenience caused and thank our customers for their continued patience.

Telnyx NOC, 24x7.
Jul 3, 17:47 CDT
Monitoring - Inbound calls to Toll Free DID's have been reaching our network since 03:05:30 PM US CENTRAL.

We continue to monitor the situation while our engineers are engaging in finding a resolution with Verizon.
Jul 3, 15:58 CDT
Identified - We identified that Verizon has been having intermittent issues originating calls into Telnyx Toll Free DID's.

We have completely removed them from route but any other customers that rely on Verizon for originating calls into their Toll Free DID's will still see intermittent issues until Verizon resolve the issue.

Our engineers are still engaging with Verizon at this point and we will continue to provide updates.

We thank you for your continued patience.
Jul 3, 15:20 CDT
Update - Inbound calls to Telnyx Toll Free's were restored during Jul 3, 2018 02:19:17 PM to Jul 3, 2018 02:28:45 PM US CENTRAL.

From this point on, inbound calls began to fail again and we are still investigating to see why calls are failing to reach us.
Jul 3, 14:52 CDT
Investigating - We are investigating an issue where inbound calls to Telnyx Toll Free's are not reaching our switch.

The issue started at Jul 3, 2018 01:36:01 PM US CENTRAL and has been intermittent since.

We are continuing to investigate upstream from Telnyx with multiple carriers to determine why calls are failing route.
Jul 3, 14:41 CDT
Jul 2, 2018

No incidents reported.