All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony System Operational
Messaging Operational
Call Control Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
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LRN Lookup API Response Times
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Switch Data API Response Times
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Past Incidents
May 21, 2019

No incidents reported today.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Redundancy Testing
Completed - The scheduled maintenance has been completed.
May 17, 06:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 CDT
Scheduled - As a result of recent Google Cloud Central outages, the Telnyx team has been working to ensure full redundancy of key services across diverse cloud providers and regions. We will be testing our redundancy by disconnecting our GCP link at 6AM CT for 5 minutes.

We expect there to be no impact to Voice or Messaging services. There is a small possibility of partial unavailability for the rest of our API (including Call Control) for up to 10 minutes.
May 14, 11:04 CDT
May 16, 2019
Telnyx.com is Down
Resolved - This incident has been resolved.
May 16, 12:25 CDT
Identified - We have identified an issue with our main website (Telnyx.com) and are currently working to resolve. We will provide updates shortly. No services are impacted.
May 16, 12:16 CDT
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Delay in API response time
Postmortem - Read details
May 14, 13:55 CDT
Resolved - This incident has been resolved.
May 10, 17:41 CDT
Identified - We have identified an issue with our API response time and are currently investigating. We will provide updates shortly.
May 10, 17:04 CDT
Emergency Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 06:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 CDT
Scheduled - As a result of recent Google Cloud Central outages, the Telnyx team has been working to ensure full redundancy of key services across diverse cloud providers and regions. We will be testing our redundancy by disconnecting our GCP link at 6AM CT for 5 minutes.

We expect there to be no impact to Voice or Messaging services. There is a small possibility that any of the following services will fail for up to 15 minutes:
- Call Control API Commands
- Number search and order
- Porting requests
- Messaging Profile, Connection, Number and Networking Configuration
- Reporting requests for CDRs, MDRs, Usage Reports, and Call Recordings
May 7, 10:38 CDT
May 9, 2019

No incidents reported.

May 8, 2019
Scheduled Telephony Engine Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:00 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
May 7, 11:32 CDT
May 7, 2019

No incidents reported.

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