Telnyx Status

All Systems Operational

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions Operational

US Operational

Europe Operational

Australia Operational

Telephony Anchorsites Operational

Chicago, IL Operational

Ashburn, VA Operational

San Jose, CA Operational

Vancouver, Canada Operational

London, UK Operational

Amsterdam, Netherlands Operational

Sydney, Australia Operational

Other Telephony Systems Operational

Messaging Operational

Call Control Operational

Mission Control API Operational

East Region Operational

Central Region Operational

West Region Operational

CNAM API Operational

Central Region Operational

West Region Operational

LRN Lookup API Operational

East Region Operational

Central Region Operational

Switch Data API Operational

East Region Operational

Central Region Operational

Intercom Intercom Web Application Operational

Slack Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Mission Control API Response Time

Fetching

CNAM API Response Times

Fetching

LRN Lookup API Response Times

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Switch Data API Response Times

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Past Incidents

Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Increased Call Control Latency

Resolved - This incident has been resolved.
Feb 19, 21:38 CST

Investigating - Our engineers are investigating increased latency for some call control commands, starting at 19:10 UTC. We will provide updates as our investigation continues.
Feb 19, 18:38 CST

Non-disruptive Scheduled Telephony Engine Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 21:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:01 CST

Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine on our primary SIP proxy IP. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Feb 17, 12:04 CST

Feb 18, 2020

Non-disruptive Scheduled Telephony Engine Maintenance

Completed - The scheduled maintenance has been completed.
Feb 18, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:00 CST

Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine on our secondary SIP proxy IP. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Feb 19, 04:00 CST

Feb 17, 2020

Inbound Calling Issues on Ontario/Quebec Numbers

Resolved - This incident has been resolved.
Feb 17, 16:05 CST

Update - Our vendor has informed us that inbound calling should be restored in all of the affected areas, with the exception of calls coming from the PSTN in the Montreal area.

Further updates to come on restoring services in that region.
Feb 17, 14:51 CST

Update - We are continuing to work on a fix for this issue.
Feb 17, 13:11 CST

Identified - An origination vendor that partners with Telnyx to provide inbound calls has been experiencing networking issues since ~17:46 UTC. This is causing a major outage for all of the affected DIDs from Ontario and Quebec.
Feb 17, 13:08 CST

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

Non-disruptive Scheduled Telephony Engine Maintenance

Completed - The scheduled maintenance has been completed.
Feb 13, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 04:00 CST

Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Feb 11, 13:53 CST

Feb 12, 2020

Non-disruptive Scheduled Telephony Engine Maintenance

Completed - The scheduled maintenance has been completed.
Feb 12, 05:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:00 CST

Scheduled - This maintenance primarily affect the secondary IP of our SIP proxy. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy. This maintenance primarily affect the secondary IP of our SIP proxy
Feb 10, 12:06 CST