All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

SIP Trunking - Signaling Regions ? Operational
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
SIP Trunking - Media Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Miami, FL Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Programmable Video Operational
Programmable Wireless Operational
Messaging Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
Mission Control Portal UI Operational
Porting Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
Number Lookup API Operational
Intercom Web Application Operational
International Numbers Operational
Telnyx Storage Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Inference Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our downstream vendor will be conducting maintenance on their services. During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Luxembourg, Portugal.
Posted on Mar 22, 2024 - 13:27 UTC
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, Luxembourg, Portugal

Mar 21, 21:55 UTC
Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 16:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 15:03 UTC
Investigating - Potential delays on Toll-Free outbound traffic. We are currently investigating this issue.
Mar 26, 13:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.

Mar 25, 18:46 UTC
Resolved - This incident has been resolved.
Mar 26, 08:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 13:02 UTC
Identified - Our team is aware of connectivity issues in EMEA for v3 SIMs. Existing sessions are unaffected. We have identified the fix and are actively working with our partners on the resolution.
Mar 22, 19:46 UTC
Mar 25, 2024
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:00 UTC
Scheduled - Service disruption expected during the first 30-60 minutes of the maintenance window. Devices should automatically reconnect to the network and re-establish data sessions.
Mar 19, 21:44 UTC
Mar 20, 2024
Resolved - This incident has been resolved.
Mar 20, 22:01 UTC
Update - Contingency measures were applied, the service is stable, and we are monitoring the results.

WebRTC clients using SIP JS may still see intermittent connectivity issues over websockets (ws / wss), which engineers are continuing to work on restoring.

Mar 20, 17:33 UTC
Monitoring - Contingency measures were applied, the service is stable, and we are monitoring the results.
Mar 20, 17:25 UTC
Update - We are currently investigating this issue with the primary IP address with sip.telnyx.com affecting US region.

The secondary IP address is unaffected, please consider moving traffic to 64.16.250.10 if you are experiencing connectivity issues.

Mar 20, 17:10 UTC
Investigating - We are currently investigating this issue with the primary IP address with sip.telnyx.com.

The secondary IP address is unaffected, please consider moving traffic to 64.16.250.10 if you are experiencing connectivity issues.

Mar 20, 16:43 UTC
Resolved - This incident has been resolved.
Mar 20, 21:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:21 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 20:58 UTC
Update - We are continuing to investigate this issue.
Mar 20, 20:52 UTC
Investigating - Our team is aware of an intermittent issue with CNAM data missing from the Number Lookup API and is actively investigating.
Mar 20, 20:40 UTC
Resolved - This incident has been resolved.
Mar 20, 20:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 17:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 16:47 UTC
Update - We are continuing to investigate this issue.
Mar 20, 15:36 UTC
Investigating - Our team is aware of connectivity issues in Canada and is actively investigating. If you are experiencing issues and have the ability, please switch to Sparkle IMSI.
Mar 20, 14:23 UTC
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 UTC
Scheduled - Stability work to be carried out in some of our Wireless systems. This maintenance may disrupt the data service for <5% of the connections. Automatic re-establishment of data sessions by the devices is expected and will restore the service.
Mar 16, 14:52 UTC
Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.

Mar 15, 14:03 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the Canada/US region.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.

Mar 14, 18:30 UTC