All Systems Operational

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This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony SIP Regions ? Operational
90 days ago
100.0 % uptime
Today
US ? Operational
Europe ? Operational
Australia ? Operational
Canada ? Operational
90 days ago
100.0 % uptime
Today
Telephony Anchorsites ? Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
Vancouver, Canada Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Other Telephony Systems Operational
Messaging Operational
Call Control Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Intercom Intercom Web Application Operational
Slack Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - Our engineers have continued to monitor our network links with our upstream provider and no packet loss has been identified since, which was the root cause for degraded audio coming from the callers side on inbound calls to a subset of Telnyx numbers.
Mar 27, 15:54 CDT
Monitoring - The root cause of these audio quality issues has been identified and a fix has now been implemented. We believe that these issues should now be resolved. Please reach out to Telnyx if you're still experiencing audio quality issues.
Mar 27, 12:48 CDT
Investigating - We are aware of a small subset of DIDs receiving poor audio quality with inbound calls. We have addressed this issue with the upstream carrier and will post all updates here.

If you think your number(s) are impacted, please reach out to Telnyx support with an example for our team to confirm
Mar 27, 09:40 CDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020
Completed - The scheduled maintenance has been completed.
Mar 25, 23:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine in Europe. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Mar 25, 09:54 CDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020
Completed - The scheduled maintenance has been completed.
Mar 17, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:00 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the SIP Registrars. This maintenance will not disrupt service.
Mar 16, 17:37 CDT
Mar 16, 2020
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 05:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 10:59 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy (and later reverted). The work is being done only on the sip proxy servers, not on any media servers. Inbound and outbound calling (and SIP registration) should work without disruption throughout the maintenance window.
Mar 13, 10:50 CDT