All Systems Operational

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Telephony System Operational
Messaging Operational
Call Control Operational
Mission Control API ? Operational
East Region Operational
Central Region Operational
West Region Operational
CNAM API Operational
Central Region ? Operational
West Region Operational
LRN Lookup API ? Operational
East Region Operational
Central Region Operational
Switch Data API Operational
East Region ? Operational
Central Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Telephony Engine Maintenance Jun 17, 22:00 - Jun 18, 00:00 CDT
Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Posted on Jun 17, 14:36 CDT
Redundancy Testing Jun 28, 06:00-06:15 CDT
The Telnyx team is continually working to ensure full redundancy of key services across diverse cloud providers and regions. We will be testing our redundancy by disconnecting our GCP link at 6AM CT for 5 minutes.

We expect there to be no impact to Voice, Messaging, Call Control, or Data services. There is a small possibility of partial unavailability of our Mission Control API for up to 10 minutes.
Posted on Jun 14, 08:10 CDT
System Metrics Month Week Day
Mission Control API Response Time ?
Fetching
CNAM API Response Times
Fetching
LRN Lookup API Response Times
Fetching
Switch Data API Response Times
Fetching
Past Incidents
Jun 17, 2019
Varied delays sending long code SMS traffic
Resolved - Between 2019-06-17 20:43 to 21:08 UTC, there were delays sending around 25% of Telnyx long code traffic. The issue is resolved and queues are now clearing.
Jun 17, 16:29 CDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Redundancy Testing
Completed - The scheduled maintenance has been completed.
Jun 14, 06:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 CDT
Scheduled - The Telnyx team is continually working to ensure full redundancy of key services across diverse cloud providers and regions. We will be testing our redundancy by disconnecting our GCP link at 6AM CT for 5 minutes.

We expect there to be no impact to Voice, Messaging, Call Control, or Data services. There is a small possibility of partial unavailability of our Mission Control API for up to 10 minutes.
Jun 6, 11:37 CDT
Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019
Scheduled Telephony Engine Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 CDT
Scheduled - Our Telephony Engineers will be performing maintenance on the Telephony Engine. This maintenance will not disrupt service, however you may notice re-registration of your devices during the maintenance, as our primary SIP proxy is replaced temporarily by our secondary SIP proxy.
Jun 4, 16:39 CDT
Portal Configuration Errors
Resolved - Our engineering team have confirmed that issues with the portability checker, submission of port requests along with attachment of messaging profiles to DID's are now resolved.

We apologize for any inconvenience and appreciate your continued patience.
Jun 4, 19:21 CDT
Monitoring - Our engineers are continuing to work on a fix, customers should see normal behaviour return shortly.

We continue to monitor the situation to confirm full stability.

Thank you for your continued patience.
Jun 4, 16:59 CDT
Identified - We have identified an intermittent issue with our portability checker, submission of port requests along with attachment of messaging profiles to DID's. Our customers are prompted with red banners detailing internal server errors. Our engineers continue to investigate and work to mitigate the issue.

We will keep you informed as updates are provided on the resolution.
Jun 4, 16:38 CDT
Jun 3, 2019
.Number Ordering
Resolved - Our engineering team have confirmed that the number ordering issue is now resolved entirely and any customers should now see their numbers are activated on their respective accounts.

We apologize for any inconvenience and appreciate your continued patience.
Jun 3, 10:22 CDT
Monitoring - We appreciate your continued patience, a fix has been implemented on a go forward basis. DID's will now activate upon purchase. Our engineers continue to monitor the situation and work with the customers who have numbers in a non active state.
Jun 3, 09:48 CDT
Identified - We have identified a number ordering issue whereby some purchased DID's fail to activate and are either in a pending or failed state. Our engineers are actively investigating the issue and will be rolling out a fix very soon. This is not affecting all customers but only a portion. We will provide updates as we receive them and all orders will be processed accordingly.
Jun 3, 09:40 CDT
← Incident History Powered by Statuspage