CNAM issues on calls.

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 21:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2025 - 23:50 UTC

Identified

The implemented fix for the CNAM service is producing some timeouts which results on not all calls having the proper CNAM populated. Our team is looking at alternative solutions that can provide a better fix for the problem.
Posted Oct 04, 2025 - 22:38 UTC
This incident affected: Number Lookup API.
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