Issues attaching wireless sims to mobile networks

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Jul 11, 2024 - 14:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2024 - 12:05 UTC

Investigating

We have identified a new occurrence of this issue and we are investigating.

Posted Jun 27, 2024 - 10:53 UTC

Monitoring

Our partner has completed the software upgrade and rolled out changes to address this issue.

We are monitoring the results.

Posted Jun 26, 2024 - 10:40 UTC

Update

We are currently working with our provider to prepare an emergency maintenance to address and resolve this issue. The maintenance will proceed in 5 minutes at 14:35 UTC and we expect a duration of 15 minutes. Existing sessions should remain up and active, however new connections will not be possible during the upgrade.

Posted Jun 25, 2024 - 14:32 UTC

Update

We are currently working with our provider to prepare an emergency maintenance to address and resolve this issue.

Posted Jun 25, 2024 - 14:27 UTC

Investigating

We are currently investigating this issue.

Posted Jun 25, 2024 - 09:50 UTC