A fix has been implemented and we are monitoring the results.
Internal and external DNS issues affected the telephony platform services causing major impact on call establishment globally and affected the 3 RTC products: SIP Trunking Prog.Voice WebRTC (Voice SDK)
SIP Proxy has been stable since 14.28 UTC and we continue to monitor.
Posted Aug 11, 2025 - 17:04 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Internal and external DNS issues affected the telephony platform services causing major impact on call establishment and affected the 3 RTC products: SIP Trunking Prog.Voice WebRTC (Voice SDK)
SIP Proxy has been stable since 14.28 UTC and we continue to monitor.
Posted Aug 11, 2025 - 14:46 UTC
Investigating
We are currently investigating an issue affecting ASR and call connectivity.
Posted Aug 11, 2025 - 14:26 UTC
This incident affected: Programmable Voice - Voice API (US, Europe) and SIP Trunking - Signaling Regions (US, Europe, Australia, Canada).