Issues with live chat functionality

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted May 07, 2024 - 16:31 UTC

Monitoring

A fix has been implemented and results are being monitored.

Posted May 07, 2024 - 15:51 UTC

Investigating

Our live chat service provider is currently experiencing issues causing increased error rates and high latencies, leading to increased agent response times.

They are investigating this issue, and we thank you for your patience.

Posted May 07, 2024 - 15:25 UTC