10DLC Messaging - Elevated rate of 40011's

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 20:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 19:33 UTC

Investigating

We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.
Posted Feb 24, 2026 - 18:58 UTC
This incident affected: Programmable Messaging - Long Codes (NORAM).