Messaging: US/CA longcode SMS delays

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Oct 09, 2024 - 16:46 UTC

Investigating

One of our vendors is experiencing service degradation which is causing delays for US/CA long code SMS messages.

We are escalating downstream with our partners for investigation.

Posted Oct 07, 2024 - 16:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2024 - 01:47 UTC

Investigating

One of our vendors is experiencing service degradation which is causing delays for US/CA longcode SMS messages. We are currently investigating the issue.

Posted Oct 06, 2024 - 03:52 UTC

This incident affected: Programmable Messaging - Long Codes (NORAM).