Some calls not connecting due to a non-responsive Anchorsite

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted Aug 05, 2025 - 01:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2025 - 04:00 UTC

Identified

We are currently investigating this issue which started around August 3, 23:50 UTC.
Posted Aug 04, 2025 - 03:42 UTC
This incident affected: SIP Trunking - Signaling Regions (US) and SIP Trunking - Media Anchorsites (Chicago, IL).