Certain API partial outage

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 00:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2024 - 21:00 UTC

Update

We are continuing to work on a fix for this issue as we identify more impacted services we are including them in the list.

Posted Sep 16, 2024 - 20:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2024 - 20:51 UTC

Update

Our engineers have indicated API issue's with our Voice and Messaging products along with access to the Mission Control Portal.

We apologise for the inconvenience at this time, engineers continue to investigate the underlying cause.

Posted Sep 16, 2024 - 20:41 UTC

Update

We are continuing to investigate this issue.

Posted Sep 16, 2024 - 20:38 UTC

Investigating

We are currently investigating this issue.

Posted Sep 16, 2024 - 20:20 UTC

This incident affected: Programmable Voice - Voice API (US), Programmable Voice - TeXML (US), Numbering (Number Searching, Number Ordering, International Numbers), Mission Control Portal UI, Porting, Programmable Messaging - Outbound (API V1, API V2), Programmable Messaging - Inbound (API V1, API V2), Programmable Messaging - Short Codes (NORAM), Programmable Messaging - Long Codes (NORAM), Programmable Messaging - Toll Free Numbers (NORAM), Programmable Messaging - Alphanumeric Sender ID (NORAM), and Programmable Messaging - 2FA (NORAM).