Network bandwidth issue affecting Denver (DE1) site

Incident Report for Telnyx

Resolved

Calls anchored in Denver (DE1) site were affected. Symptoms: audio quality issues and/or call drops.

Start: 16:10 UTC
End: 16:15 UTC

This incident has been resolved.

Posted May 28, 2025 - 16:55 UTC

This incident affected: Programmable Voice - Voice API (US), SIP Trunking - Signaling Regions (US), Programmable Voice - TeXML (US), Outbound Calling Services (Outbound Calling Services - United States), Inbound Calling Services (Inbound Calling Services - United States), SIP Trunking - Media Anchorsites (San Jose, CA), and Programmable Voice - Voice SDK (San Jose, CA).