Messaging : Intermittent Issue with Outbound Message Attempts

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Apr 02, 2021 - 19:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2021 - 18:33 UTC

Update

Our engineers have identified the underlying issue and continue to work on it's resolution. Users of our messaging API may continue to experience intermittent 504 API response's at this time. Rest assured our engineers are working hard on mitigating any increase in 5XX errors.

Posted Apr 02, 2021 - 12:19 UTC

Identified

We are currently investigating an intermittent issue with outbound message attempts rejected with a 5XX error response.

Posted Apr 01, 2021 - 18:08 UTC