Toll Free SMS Connectivity Issues

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 20:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2025 - 20:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 15, 2025 - 18:44 UTC

Investigating

We are currently investigating an issue with downstream connectivity for our Toll Free SMS.

Customers may experience both inbound & outbound messaging delays.
Posted Sep 15, 2025 - 18:23 UTC
This incident affected: Programmable Messaging - Toll Free Numbers (NORAM).