Audio quality and call establishment degradation for Sip Trunking and Programmable Voice API in US-EAST region
Incident Report for Telnyx
This incident has been resolved.
Posted Apr 16, 2024 - 22:38 UTC
A fix has been implemented and we are monitoring the results. Issues with audio quality and call establishment/registrations lasted between 18:30 and 19:15 UTC.
Posted Apr 16, 2024 - 19:25 UTC
The issue has been identified. We're having a packet loss in one of our sites in US-EAST. We're working on taking this site OOR.
Posted Apr 16, 2024 - 19:10 UTC
We are currently investigating this issue.
Posted Apr 16, 2024 - 19:03 UTC