We will keep this status page up as a reminder to our customers until the ACH pipeline has cleared on 24th of November.
Posted Nov 21, 2023 - 10:07 UTC
Investigating
Dear Customers,
As we approach the Thanksgiving holiday, we want to express our heartfelt gratitude for your continued support and partnership. It's the perfect time to reflect on the things we are thankful for, and your trust in our services is at the top of our list.
Please Note: Due to the Thanksgiving holiday, there will be a slight adjustment in our ACH (Automated Clearing House) payment processing schedule. All ACH payments scheduled for the holiday will be processed with a one-day delay. Please do always consider including a payment card on file as a back-up in case of ACH delays.
Key Details:
Original Date: If your payment was originally scheduled for Thanksgiving Day - 23rd November Revised Date: Your payment will now be processed on the following business day - 24th November
We understand that timely payments are crucial for your business and personal transactions. This adjustment is in line with the Federal Reserve's holiday schedule, which affects all ACH processing. We assure you that we are committed to resuming our regular payment schedule immediately after the holiday.
Thank you for your patience and understanding. We wish you all a wonderful and joyous Thanksgiving!
Warm regards, Telnyx [Billing Team]
Posted Nov 21, 2023 - 10:05 UTC
This incident affected: Mission Control Portal UI.