After continued monitoring, we can confirm that no further delays in our services were observed. This incident is now resolved.
Posted Jun 22, 2020 - 11:06 UTC
A fix has been implemented, our engineers do not observe further delays in requests but will continue to monitor. We recommend retrying updates, made between 10:00 - 10:30 AM UTC, on your mission control portal account to ensure proper configuration.
Posted Jun 22, 2020 - 10:33 UTC
At 10:00 AM UTC, our engineers have identified a delay in requests being processed by our mission control portal underlying API's along with our Call Control / TeXML API's. Users may see a delay in updates to their account configurations. Engineers have identified the issue and are investigating root cause.
Posted Jun 22, 2020 - 10:17 UTC
This incident affected: TeXML (TeXML), Mission Control API (East Region, Central Region, West Region), and Call Control.