High DLR Timeout Rates for Toll-Free Messaging

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted Nov 03, 2025 - 19:20 UTC

Update

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 18:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 03, 2025 - 17:38 UTC

Investigating

We are currently investigating this issue.
Posted Nov 03, 2025 - 17:11 UTC
This incident affected: Programmable Messaging - Toll Free Numbers (NORAM).