Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Resolved
After continued monitoring, we can confirm that no further delays in our services were observed. This incident is now resolved.
Monitoring
A fix has been implemented, our engineers do not observe further delays in requests but will continue to monitor. We recommend retrying updates, made between 10:00 - 10:30 AM UTC, on your mission control portal account to ensure proper configuration.
Identified
At 10:00 AM UTC, our engineers have identified a delay in requests being processed by our mission control portal underlying API's along with our Call Control / TeXML API's. Users may see a delay in updates to their account configurations. Engineers have identified the issue and are investigating root cause.