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Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
No components marked as affected
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results. Issues with audio quality and call establishment/registrations lasted between 18:30 and 19:15 UTC.
Identified
The issue has been identified. We're having a packet loss in one of our sites in US-EAST. We're working on taking this site OOR.
Investigating
We are currently investigating this issue.