Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Need help with an issue not listed here? Please contact Telnyx Support via https://telnyx.com/contact-us. For more information, see our Privacy Policy and Terms of Service linked below.
Customers roaming on IMSI1 in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to Manual and select IMSI5 when roaming in the United States.
For all other countries in the Americas, please select IMSI2.
If you need assistance changing your IMSI selection, please contact Support.
Investigating
Customers roaming on IMSI1 in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to Manual and select IMSI5 when roaming in the United States.
For all other countries in the Americas, please select IMSI2.
If you need assistance changing your IMSI selection, please contact Support.