SIP Trunking service degredation in ME1 region
Investigating - We are currently investigating this issue.
Apr 23, 2026 - 12:41 UTC

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Degraded Performance
US Operational
Europe Operational
Australia Degraded Performance
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
moonshotai/Kimi-K2.5 Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Usage Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SIP Trunking Signaling - US region Apr 27, 2026 09:00-18:00 UTC

Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers in the US region.

This maintenance is planned to avoid disruption. This is a routine update to TLS libraries at our SIP proxy servers, to maintain security.
It does not involve any changes to how media is handled.
If you encounter any unexpected/unusual TLS-related problem with connectivity to our SIP servers, please let us know and we'll be happy to investigate.
Posted on Apr 24, 2026 - 18:19 UTC

SIP Trunking and voice services update: all regions Apr 27, 2026 12:00-17:00 UTC

Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Posted on Apr 24, 2026 - 13:43 UTC

Wireless Billing Infrastructure update Apr 27, 2026 14:00-15:00 UTC

Telnyx Wireless team will perform upgrades to billing infrastructure. Data limit notifications and consumption calculations may be delayed for up to an hour during the rollout. Existing data sessions and connectivity are not affected.
Posted on Apr 24, 2026 - 09:22 UTC
Apr 24, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Apr 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:31 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Apr 24, 11:07 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 24, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:30 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 23, 09:53 UTC
Apr 23, 2026
Some Third Party LLMs for AI Assistants Failing
Resolved - This incident has been resolved.
Apr 23, 17:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 16:42 UTC
Update - We have identified root cause and are working on a fix.
Apr 23, 16:31 UTC
Investigating - We're currently investigating the issue, and will provide an update soon.
Apr 23, 16:27 UTC
Apr 22, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 22, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:30 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 22, 11:00 UTC
Scheduled maintenance for Programmable Voice - TeXML, Voice API EU/US
Completed - The scheduled maintenance has been completed.
Apr 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Apr 22, 10:43 UTC
Apr 21, 2026
SIP Trunking and voice services update: all regions
Completed - The scheduled maintenance has been completed.
Apr 21, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 11:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 20, 12:44 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Apr 21, 16:46 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 21, 16:16 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 21, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 16, 14:45 UTC
Number fields in the Mission Control portal having intermittent issues.
Resolved - This incident has been resolved.
Apr 21, 05:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 20:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 20, 20:38 UTC
Apr 20, 2026
Scheduled Maintenance: Wireguard Server Migration (Sydney)
Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 11:00 UTC
Scheduled - We will be migrating Wireguard servers in the Sydney (SY1) region from Equinix infrastructure. The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
Apr 8, 16:04 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Apr 16, 2026
Poland - Long Code SMS Failures
Resolved - This incident has been resolved.
Apr 16, 14:38 UTC
Investigating - We are currently investigating this issue.
Apr 15, 22:10 UTC
Wireguard Server Migration (Chicago)
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 UTC
Scheduled - We will be migrating Wireguard servers in the Chicago (CH1) region from Equinix infrastructure. The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
Apr 15, 17:46 UTC
Apr 15, 2026
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Apr 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 13:20 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Apr 15, 12:16 UTC
Verify API Timeouts
Resolved - We identified and fixed an issue with our verify API endpoint.
Apr 15, 13:10 UTC
Scheduled Maintenance: Wireguard Server Migration (Chicago)
Completed - The scheduled maintenance has been completed.
Apr 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 UTC
Scheduled - We will be migrating Wireguard servers in the Chicago (CH1) region from Equinix infrastructure. The same IP addresses will be used, so impact should be limited to client re-handshake with the new server. No customer action required.
Apr 8, 16:04 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Apr 15, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Apr 15, 09:23 UTC
Wireless Upgrades - Americas
Completed - The scheduled maintenance has been completed.
Apr 15, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:30 UTC
Update - Please be advised that due to the pre-checks failing, this maintenance has been postponed to Wednesday, April 15th at 06:30 UTC. We apologise for the short notice.
Apr 13, 05:20 UTC
Scheduled - The Telnyx Wireless teams will perform upgrades to mobile data infrastructure in the North America region. This will cause a brief interruption (< 15 minutes) of existing data sessions on IMSI1 across North, Central and South America as well as the Caribbean.
Apr 9, 09:06 UTC
Wireless SIM Management Actions Delayed
Resolved - The delays in SIM card management actions have been resolved. All operations are processing normally.
Apr 15, 02:15 UTC
Investigating - We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 15, 01:25 UTC
Apr 14, 2026
Telnyx Cloud Storage Central Region degradation
Resolved - This incident has been resolved.
Apr 14, 22:05 UTC
Investigating - We are currently investigating this issue.
Apr 13, 21:10 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Apr 14, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 13:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Apr 14, 12:52 UTC
Apr 13, 2026
Wireless Billing Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Apr 13, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 12:29 UTC
Scheduled - The Telnyx Wireless team will perform upgrades to billing infrastructure. Data limit notifications and consumption calculations may be delayed for up to an hour during the rollout. Existing data sessions and connectivity are not affected.
Apr 10, 12:29 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Apr 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:30 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Apr 10, 14:02 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026
rtc.telnyx.com certificate expired
Resolved - This incident has been resolved.
Apr 11, 16:17 UTC
Investigating - We are currently investigating this issue.
Apr 5, 00:06 UTC
Delayed Availability of Wireless Usage Reports (WDR)
Resolved - This incident has been resolved.
Apr 11, 16:16 UTC
Investigating - We are currently investigating this issue.
Apr 4, 16:01 UTC
AI Assistants with Nova3 STT not functioning if Numerals or Smart Format is null
Resolved - This incident has been resolved.
Apr 11, 15:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 15:22 UTC
Investigating - We are currently investigating this issue.
Apr 11, 14:14 UTC
Apr 10, 2026

No incidents reported.

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