Broken latency anchorsite routing
Investigating - We are currently investigating this issue.
For now to fix the issue, there are two options
1. https://sip.telnyx.com/ : Whitelist the ips mentioned here.
2. Change the Anchorsite to any preferred US region in the the SIP trunk settings.
Feb 08, 2026 - 21:57 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Partial Outage
Inbound Calling Services - United States Partial Outage
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 10, 2026

No incidents reported today.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

Unresolved incident: Broken latency anchorsite routing.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 6, 09:06 UTC
Intermittent login Issues with the Mission Control Portal
Resolved - The issue only affected new signups.
Feb 6, 06:49 UTC
Investigating - We are currently investigating this issue.
Feb 5, 20:46 UTC
Feb 5, 2026
Feb 4, 2026
10DLC Assignments Failing and Some Messages Failing with 40010
Resolved - Downstream partner issue with syncing 10DLC data is resolved. Number assignment to 10DLC campaigns and message sending from fully 10DLC registered numbers is operational.
Feb 4, 19:44 UTC
Identified - Our downstream partner has identified an issue syncing the latest 10DLC registration data on their platform. As a result, in addition to a subset of 10DLC assignments failing, a small subset of messages are failing with a 40010 (Unregistered 10DLC Message) error despite successful registration of the sender. Our downstream partner is implementing a fix.
Feb 3, 23:16 UTC
Update - We are noticing a slight increase in errors causing 10DLC phone number assignment failures related to our downstream partner. We are currently investigating with our partner.
Feb 2, 17:16 UTC
Investigating - We are currently investigating this issue.
Feb 2, 16:43 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Feb 4, 08:01 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Feb 4, 08:01 UTC
Wireless VMs networking down
Resolved - This incident has been resolved.
Feb 4, 11:11 UTC
Update - Updated via CLI test - this is a test update
Feb 4, 11:11 UTC
Investigating - We are currently investigating this issue.
Feb 4, 07:09 UTC
Feb 3, 2026
Instability for wireless product in the US
Resolved - This incident has been resolved.
Feb 3, 14:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 14:12 UTC
Investigating - We are currently investigating this issue.
Feb 3, 12:44 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 13:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 29, 12:20 UTC
Mobile Data Connectivity Degradation in the USA
Resolved - This incident has been resolved.
Feb 3, 07:56 UTC
Investigating - We are currently investigating this issue.
Feb 3, 06:42 UTC
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Jan 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Jan 29, 14:15 UTC
Messaging Database maintenance
Completed - The scheduled maintenance has been completed.
Jan 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 00:00 UTC
Update - Messaging will perform a database migration...
What can be affected:
- latency increase when traffic get redirected to secondary datacenter
- small percentage of message delays
- small percentage of messages with delivery_unconfirmed status even in fact delivered
Jan 29, 20:49 UTC
Scheduled - Messaging will perform a database migration...
What can be affected:
- latency increase when traffic get redirected to secondary datacenter
- small percentage of message delays
Jan 29, 20:30 UTC
Jan 29, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 12:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 28, 20:17 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 29, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 29, 07:41 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:15 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 29, 07:41 UTC
Jan 28, 2026
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 28, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 27, 18:02 UTC
CloudVPN (Wireguard) maintenance in DC2
Completed - The scheduled maintenance has been completed.
Jan 28, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 12:00 UTC
Scheduled - No customer impact expected
Jan 27, 10:09 UTC
Qwen/Qwen3-235B-A22B Chat Completions API Failures Detected
Resolved - This incident has been resolved.
Jan 28, 04:16 UTC
Investigating - Chat completion requests for Qwen/Qwen3-235B-A22B model are not responding.
Jan 28, 02:46 UTC
Outbound calls failing with code 403 No Rates Found TM1
Resolved - This incident has been resolved.
Jan 28, 03:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 21:47 UTC
Identified - We see an increase of errors starting today at 2pm UTC with code "SIP/2.0 403 No Rates Found TM1" for our Sydney anchorsite and we’re working on a fix
Jan 22, 21:41 UTC
Investigating - We are currently investigating this issue.
Jan 22, 21:33 UTC
Jan 27, 2026
Scheduled maintenance for Porting
Completed - The scheduled maintenance has been completed.
Jan 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:00 UTC
Scheduled - We’re completing routine infrastructure maintenance to improve reliability.
There may be brief, intermittent port order activation delays during this maintenance window
Jan 26, 17:13 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 27, 09:30 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 27, 09:38 UTC
← Incident History Powered by Atlassian Statuspage