Outbound calls failing with code 403 No Rates Found TM1
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 2026 - 21:47 UTC
Identified - We see an increase of errors starting today at 2pm UTC with code "SIP/2.0 403 No Rates Found TM1" for our Sydney anchorsite and we’re working on a fix
Jan 22, 2026 - 21:41 UTC
Investigating - We are currently investigating this issue.
Jan 22, 2026 - 21:33 UTC

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This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 24, 2026

No incidents reported today.

Jan 23, 2026
Intermittent Errors Fetching AI Assistants
Resolved - This incident has been resolved.
Jan 23, 20:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 19:16 UTC
Investigating - We are currently investigating this issue.
Jan 23, 19:09 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 23, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 11:30 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 23, 11:28 UTC
CloudVPN (Wireguard) maintenance in DC2
Completed - The scheduled maintenance has been completed.
Jan 23, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 12:00 UTC
Scheduled - Technical maintenance, no impact or downtime is expected.
Jan 23, 05:05 UTC
Jan 22, 2026
10DLC SMS traffic sent to AT&T may experience increased latency.
Resolved - This incident has been resolved.
Jan 22, 23:03 UTC
Identified - Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T.

The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available.

Important:
This degradation only impacts 10DLC traffic toward AT&T.
Jan 22, 19:00 UTC
MMS media content towards T-Mobile destinations are displaying improperly
Resolved - This incident has been resolved.
Jan 22, 22:30 UTC
Investigating - We are currently investigating this issue.
Jan 22, 19:43 UTC
Outbound Messaging API errors
Resolved - This incident has been resolved.
Jan 22, 03:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 01:54 UTC
Investigating - We are currently investigating this issue.
Jan 22, 01:39 UTC
Jan 21, 2026
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Jan 21, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:30 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Jan 14, 15:31 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 21, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 21, 08:54 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 20, 08:33 UTC
Update internal DNS configuration
Completed - The scheduled maintenance has been completed.
Jan 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 UTC
Scheduled - We will be updating DNS configuration for better load management of our internal services. No impact expected. All the services would fuction as expected.
Jan 20, 17:34 UTC
SMS Gateway Maintenance (Alphanumeric/International Longcode Messaging)
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:00 UTC
Scheduled - Our messaging engineers will be performing maintenance on our messaging gateway servers responsible for Alphanumeric and International Longcode Messaging SMS traffic.
No downtime is expected.
All messages will be processed and delivered within normal time frames.
Affected Regions: APAC, EMEA, LATAM
Estimated duration: 60 minutes
Jan 20, 16:24 UTC
Jan 20, 2026
SMS Gateway Maintenance (Alphanumeric/International Longcode Messaging)
Completed - The scheduled maintenance has been completed.
Jan 20, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 02:30 UTC
Scheduled - Our messaging engineers will be performing maintenance on our messaging gateway servers responsible for Alphanumeric and International Longcode Messaging SMS traffic.
No downtime is expected.
All messages will be processed and delivered within normal time frames.
Affected Regions: APAC, EMEA, LATAM
Estimated duration: 30 minutes
Jan 19, 18:12 UTC
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
SIP Trunking and Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 15, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:50 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 15, 11:49 UTC
Increased delivery issues towards Verizon
Resolved - This incident has been resolved.
Jan 15, 14:48 UTC
Monitoring - Due to the Verizon outage reported today, January 14th, we're seeing an increase of delivery issues towards Verizon destinations.
Jan 14, 18:46 UTC
Scheduled maintenance for Call Recordings EU/US
Completed - The scheduled maintenance has been completed.
Jan 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Call Recordings services in the Europe/US region. This maintenance should not disrupt service.
Jan 15, 11:48 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Jan 12, 15:51 UTC
SMS Gateway Maintenance (Alphanumeric/International Longcode Messaging)
Completed - The scheduled maintenance has been completed.
Jan 15, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 02:00 UTC
Scheduled - Our messaging engineers will be performing maintenance on our messaging gateway servers responsible for Alphanumeric and International Longcode Messaging SMS traffic.
No downtime is expected.
All messages will be processed and delivered within normal time frames.
Affected Regions: APAC, EMEA, LATAM
Estimated duration: 30 minutes
Jan 13, 19:58 UTC
Jan 14, 2026
Programmable Wireless HTTP API unavailability
Resolved - This incident has been resolved.
Jan 14, 18:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 15:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 14:48 UTC
Investigating - We are currently investigating this issue.
Jan 14, 13:55 UTC
Messaging - Degradation in delivering messages to ATT destination.
Resolved - This incident has been resolved.
Jan 14, 17:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 23:29 UTC
Investigating - We're still receiving reports of false DLRs occurring with AT&T.

We're actively escalating downstream to ensure this gets resolved and will provide updates.
Jan 8, 15:49 UTC
Monitoring - A fix has been implemented by our downstream partner and we are monitoring the results.
Jan 7, 15:04 UTC
Update - We have identified an SMS delivery issue towards AT&T with our downstream provider and are actively investigating it.
Jan 7, 10:00 UTC
Investigating - We have identified an SMS delivery issue towards AT&T with our downstream provider and are actively investigating it.
Jan 7, 09:59 UTC
Issues Handling SIP UPDATE Messages
Resolved - This incident has been resolved.
Jan 14, 17:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 19:23 UTC
Investigating - We are currently investigating this issue.
Jan 12, 16:15 UTC
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Jan 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Jan 13, 16:37 UTC
Scheduled maintenance for Programmable Voice - TeXML EU/US
Completed - The scheduled maintenance has been completed.
Jan 14, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.
Jan 14, 08:06 UTC
Scheduled maintenance for Programmable Voice - Voice API EU/US
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:01 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.
Jan 14, 08:05 UTC
Jan 13, 2026
Jan 12, 2026
Delay with assigning and deleting 10DLC phone number campaign mappings
Resolved - This incident has been resolved.
Jan 12, 22:59 UTC
Investigating - We are currently investigating this issue downstream.
Jan 12, 19:06 UTC
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Jan 12, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Jan 12, 04:55 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Jan 12, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Jan 12, 05:43 UTC
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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