Messaging: Intermittent Webhook Delays

Incident Report for Telnyx

Resolved

The underlying issue causing a delay in messages being sent/received was identified and our messaging engineers applied a fix at 01:30 AM UTC.

Posted Oct 08, 2020 - 08:34 UTC

Update

This issue is also affecting the rate at which messages are delivered. Our engineers continue to look further into this issue.

Posted Oct 07, 2020 - 21:17 UTC

Investigating

Our engineers have been alerted to an increase in delays with receiving webhooks events for a subset of messages. They are actively investigating the root cause at this time.

Posted Oct 07, 2020 - 18:55 UTC

This incident affected: Messaging.