Portal Updates are not Propagating and Webhooks are Behind

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Feb 24, 2021 - 14:26 UTC

Monitoring

As of 21:25 UTC, the issues with the aforementioned services have ceased.

Our team is continuing to monitor the situation for further issues, as well as working to rectify the issues that took place during incident time frame.

Posted Feb 23, 2021 - 22:12 UTC

Identified

Our team has identified issues with several services:

- Mission Control Portal updates for telephony configuration are not being propagated.
- Webhooks for Messaging and Programmable faxes are not being sent properly.
- Call recordings are not being saved properly.

Our team is continuing to investigate the root cause of these issues and further updates will be available shortly.

Posted Feb 23, 2021 - 20:15 UTC