Sessions drop and reconnect for some SIMs

Incident Report for Telnyx

Resolved

This incident has been resolved.

Posted Jan 28, 2023 - 01:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2023 - 00:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 27, 2023 - 22:38 UTC

Investigating

We are experiencing a degradation in Data Services that is causing sessions to drop and reconnect for some SIMs. We are actively working with our vendor to remedy this and will provide further updates as we progress through our investigation and resolution.

Posted Jan 27, 2023 - 20:52 UTC

This incident affected: Programmable Wireless.