9-1-1 Routing Issue

Incident Report for Telnyx

Resolved

9-1-1 Routing issues are resolved

Posted Jul 12, 2019 - 19:45 UTC

Monitoring

The issue affecting 9-1-1 call routing has been corrected by the upstream carrier and is now being monitored.

Posted Jul 12, 2019 - 18:13 UTC

Identified

Our upstream provider has identified the issue and are working diligently to restore service to any affected customers.

Posted Jul 12, 2019 - 17:39 UTC

Investigating

Our upstream 9-1-1 service provider is investigating issues with emergency call routing. As of right now, this does not appear to be a widespread issue. We will provide updates as soon as they become available.

Posted Jul 12, 2019 - 17:09 UTC